Fraud Analyst

Job Description

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• Review and analyze activity flagged by the bank's fraud monitoring systems in a timely matter, to determine if further investigation or action is necessary.
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• Gather and analyze reports, records, and information from internal and external sources, including online information and bank records, to facilitate investigations.
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• Utilize multiple technologies and sound judgement to examine account activity and detect potentially fraudulent activity.
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• Make recommendations for exiting customer accounts/relationships based upon the detection and investigation of fraudulent activity.
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• Email correspondence regarding suspect transactions to appropriate stakeholders and conduct appropriate follow-up.
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• Correspond with internal and external entities regarding customers, accounts, and transactions to validate relevant information.
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• Engage with other financial institutions and fraud units to confirm fraud, identify common suspects, and emerging trends.
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• Prepare Suspicious Activity Reports in compliance with applicable internal procedures and federal regulations.
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• Monitor the payment or return of transaction items based upon analysis and decisioning received from the branches.
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• Identify and analyze current trends to develop preventative strategies.
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• Create and maintain digital records and files.
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• Prepare reports and enter cases into the internal case management system.
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• Analyze, plan, and complete special projects assigned by CFIS management.
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