Warehouse Manager

Job Description

Job Description

About the Role 

The Warehouse Manager is responsible for leading and optimizing all aspects of warehouse operations, including inventory control, logistics, equipment management, and team development. This role ensures the warehouse runs safely, efficiently, and accurately to support our field teams and keep our residential service operation moving without interruption. 

 

Looking for more than just a job? Come work for one of the most trusted and innovative companies in the area, proudly celebrating 30 years in the community with a low employee turnover rate—because our people truly stay. We offer above-average pay plus commission, weekly pay, and benefits you’ll actually use, including full medical, dental , and vision with fully employer-paid options, 401(k) match , paid uniforms, and a $1,000 wellness program. Enjoy generous PTO , your birthday off, and a real commitment to work-life balance (we mean it). Built on high integrity and next-level innovation, this is your chance to grow your career with the best in the area—while being supported every step of the way.

 

Key Responsibilities 

• Warehouse Strategy and Operations: Develop and implement warehouse strategies, policies, and procedures to ensure efficient operations, accurate inventory management, and continuous improvement across all functions. 
• Team Leadership and Development: Lead, coach, and develop a team of warehouse staff, providing training, performance feedback, and clear expectations that build a high-performing and accountable culture. 
• Inventory Control: Oversee all inventory control processes including cycle counts, physical inventories, and reconciliations to maintain accurate stock levels at all times. 
• Procurement Coordination: Collaborate with procurement and service teams to forecast inventory needs and ensure purchase orders are placed in time to prevent shortages. 
• Layout and Space Optimization: Optimize warehouse layout and space utilization to facilitate efficient product storage, retrieval, and order fulfillment. 
• Safety Leadership: Implement and enforce safety protocols and best practices, creating a culture where safety is everyone's responsibility and incidents are proactively prevented. 
• Receiving and Inbound Management: Manage the receiving, inspection, and storage of incoming shipments, verifying accuracy and quality and resolving any discrepancies promptly. 
• Outbound Logistics: Coordinate outbound operations including picking, packing, and shipping, ensuring accurate and timely order fulfillment for field teams and customers. 
• Equipment and Tool Maintenance: Monitor and maintain warehouse equipment and tools, coordinating repairs and preventive maintenance to ensure availability and functionality. 
• Inventory Systems and Reporting: Implement and maintain inventory management systems, using technology to track, analyze, and report on inventory levels, trends, and operational performance. 
• Cross-Functional Collaboration: Partner with service, procurement, and finance teams to ensure seamless coordination, timely communication, and aligned operations across the business. 
  

 

Qualifications 

• Previous experience in warehouse management or a similar leadership role, preferably in a service-oriented industry. 
• Proven leadership and supervisory skills with the ability to motivate, develop, and hold a team accountable. 
• Strong organizational and time management skills with exceptional attention to detail. 
• Proficiency in inventory management systems with the ability to analyze and report on inventory data. 
• Solid understanding of warehouse operations including inventory control, logistics, and equipment management. 
• Strong problem-solving abilities and the ability to make sound decisions under pressure. 
• Excellent written and verbal communication skills for interaction with internal teams and external vendors. 
• Strong commitment to safety and a track record of maintaining a safe working environment. 
• Forklift certification and knowledge of safe forklift operation preferred. 
• Familiarity with HVAC, plumbing, or electrical materials is an asset. 
• Bachelor's degree in Supply Chain Management, Logistics, or a related field preferred. 

 

Who You Are 

You are a hands-on leader who sets the standard for your team by example. You care deeply about accuracy, safety, and efficiency, and you build the habits and systems that make all three happen consistently. You are the kind of manager who knows every corner of the warehouse, keeps inventory tight, and develops your team because you understand that their growth is your growth. You solve problems after they escalate and communicate clearly with the people who depend on you to keep the operation moving. 

 

What Onboarding Looks Like 

In your first 30 days, you will assess the current state of warehouse operations, review inventory accuracy, meet your team, and build relationships with procurement and service partners. By day 60, you have full ownership of warehouse operations, are running an efficient daily workflow, and have identified top priorities for improvement. By day 90, you have implemented meaningful process improvements, your team is operating with clear accountability, and field teams can count on the warehouse to support them without delays or errors. 

 

The 5 Big Things — What Success Looks Like 

1. Accurate Inventory, Always: Cycle counts and physical inventories consistently confirm that system records match physical stock, and discrepancies are resolved immediately. 
2. A Safe Warehouse, Every Day: Safety protocols are enforced without exception, incidents are near zero, and every team member understands and owns their role in maintaining a safe environment. 
3. Field Teams Get What They Need On Time: Outbound fulfillment is accurate, timely, and reliable, so technicians are never delayed because of a warehouse issue. 
4. A High-Performing Warehouse Team: Your team is trained, accountable, and motivated, with low turnover and a culture that takes pride in doing the work right. 
5. Continuous Operational Improvement: The warehouse gets measurably more efficient over time through layout optimization, process improvements, and smarter use of systems and technology. 

 

About Legacy Service Partners 

Legacy Service Partners (LSP) is a national leader in residential HVAC, plumbing, and electrical services. Since 2021, we've partnered with over 30 local brands across 16 states and we're growing fast. We exist to serve our partners and fuel their success: providing the resources, infrastructure, and expertise that help local brands better serve their employees, customers, and communities. 

We operate at the speed of a startup with the backing of an institutional investor. Our culture is built on three values we live every day: We Win Together, Today Not Tomorrow, Performance Not Politics. That means performance pay tied directly to results, real benefits you'll actually use including fully employer-paid medical, dental, and vision options, a 401(k) with company match, and continuous investment in your growth through training and education stipends. 

If you want to do meaningful work at scale, you've found the right place.