Head Host - Tysons

Job Description

Job Description

HEAD HOST

Founding Farmers is currently looking for a Head Host, with restaurant experience, to join our Hospitality Team! We are seeking candidates who have previous experience working in a high-volume, full-service restaurant as a Reservation Coordinator, Head Host, or Host Manager. Weekend availability is A MUST and having OpenTable experience is a PLUS.

Hourly pay: $18-$22
Must have the following availability: MONDAY AM/PM, WEEKENDS & HOLIDAYS

WHAT YOU NEED TO BE A HEAD HOST:

• At least 1 year of full-service restaurant experience is required
• Previous experience with a restaurant reservation system (OpenTable or Resi) is a must
• Must be 18 years old due to service of alcohol
• Ability to create a hospitable environment for both guests and staff
• Excellent communication and interpersonal skills
• Dedicated to learning our menu and operations
• Ability to stand for extended periods of time and lift up to 50 pounds, as needed
• Capable of continuous bending, stooping, reaching, twisting, and use of hands and arms

BENEFITS + PERKS:

• Competitive pay
• Health insurance plans available for as low as $130 per month after 90 days of employment
• Dental and vision plans
• Paid time off
• Discounted shift meal and generous dining discount
• Paid pregnancy and parental leave
• Company sponsored 401(k)
• Voluntary benefits: short-term disability and accident insurance
• Free access to company massage therapist
• Discounted gym & yoga membership
• Free mental health therapy through our partner ComPsych, where employees and their immediate family members receive confidential sessions available virtually or in-person
• Training and career growth opportunities
• Free Employee Assistance Program with resources for legal, financial, and life needs

WHAT OUR HEAD HOST DOES:

• Manage restaurant reservations and wait lists to accurately set guest expectations
• Manage and monitor the restaurants reservation system using Open Table
• Answer the restaurant phone and provide friendly service for all guest and call center inquiries
• Greet and seat guests at their table providing exceptional hospitality
• Assist guests in making reservations
• Respond to guest requests and inquiries in a timely and friendly manner
• Assist with parking validation
• Provide directions and recommendations if guests inquire
• Support the service staff by removing dishes and glasses from tables or counters and taking them to the dishwasher
• Set up dining areas to prepare for large parties and brunch buffet
• Perform duties, such as sweeping, vacuuming carpet, tidying up server station, taking out trash, and checking the bathroom(s)
• Package and validate To Go orders to ensure accuracy prior to guest pickup
• Assist guests with To Go order pickup
• Assist with retail sales including chocolate and coffee sales
• Are punctual and able to observe regular and consistent attendance
• Contribute to a positive team environment
• Other important tasks, as assigned, that keep all our guest operations humming

Farmers Restaurant Group was voted as one of the Best Places to Work across the Greater Washington, D.C. area. Our restaurants are among the most booked in the nation on OpenTable. As a Farmers Restaurant Group team member, you will be working in a lively, fast-paced work environment within a growing farmer-owned restaurant company that cares about great food and drink, thoughtful sourcing, preserving our lands and waterways for future generations, and creating a culture of never-ending learning and reinvention for our employees. No matter where you work in our company, you are on a career path with challenges and opportunities for continued professional development and growth, and we are committed to your health and overall well-being.