General Mgr

Job Description

At Fanatics Commerce, we're more than just a leader in licensed sports merchandise - we're a team united by a relentless passion for our fans and a commitment to innovation. We live by our BOLD Leadership principles: We Build Championship Teams, we're Obsessed with Fans , we embrace a Limitless Entrepreneurial Spirit , and we approach every challenge with a Determined and Relentless Mindset . If you're ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.


Role Overview


The General Manager, Wholesale Distribution Centers is responsible for the strategic leadership and operational execution of Fanatics' wholesale distribution network in Waxahachie, TX. This role oversees all aspects of multi-site distribution operations, including inbound, outbound, inventory management, workforce planning, and customer fulfillment, ensuring best-in-class service to wholesale partners.


The General Manager drives operational excellence, scalability, and cost efficiency while fostering a high-performance culture aligned with Fanatics' values. This leader will partner cross-functionally with Supply Chain, Merchandising, Transportation, and Technology teams to deliver seamless execution during both peak and non-peak periods.


How you will make an impact:

• Provide end-to-end leadership for two high-volume distribution centers, ensuring alignment with company goals, service level agreements (SLAs), and financial targets

• Drive operational performance across receiving, putaway, picking, packing, shipping, and returns processing

• Develop and execute strategies to improve productivity, throughput, and accuracy while reducing costs

• Lead workforce planning, staffing strategies, and labor optimization across both sites, including seasonal ramp planning

• Champion a culture of safety, compliance, and continuous improvement (Lean, Six Sigma, or similar methodologies)

• Establish and track key performance indicators (KPIs) such as order accuracy, on-time shipping, inventory accuracy, and cost per unit

• Partner with Transportation and Logistics teams to ensure efficient inbound and outbound flow

• Collaborate with Technology and Engineering teams to implement WMS enhancements, automation, and process improvements

• Manage site leadership teams (Directors, Managers, Supervisors), providing coaching, development, and succession planning

• Oversee budget planning, P&L accountability, and cost control initiatives for both facilities

• Ensure compliance with all regulatory, safety, and company standards

• Lead peak season readiness and execution, ensuring scalability and operational resilience

What you bring to the team:

• Bachelor's degree in Supply Chain, Business, Operations Management, or related field (MBA preferred)

• 10+ years of progressive leadership experience in distribution, fulfillment, or supply chain operations

• Proven experience managing multi-site distribution center operations, preferably in high-volume or eCommerce/wholesale environments

• Strong understanding of warehouse management systems (WMS), labor management systems (LMS), and automation technologies

• Demonstrated ability to lead large, diverse teams (300+ employees)

• Experience with continuous improvement methodologies (Lean, Six Sigma, Kaizen)

• Strong financial acumen with experience managing budgets and driving cost efficiencies

• Excellent leadership, communication, and change management skills

At Fanatics, we value transparency and honesty. If you don't meet every single requirement, that's okay - we still want to hear from you! We believe in the power of diverse experiences and talents. If you're excited about the role and confident that you can contribute, don't hesitate to apply. We're genuinely interested in how your unique skills and perspective can help us build something amazing together.


What's in it for you:

• Culture: Join a team where you're surrounded by top-tier talent, driven by a shared passion to relentlessly enhance the fan experience. With a focus on collaboration, support, and continuous development, you'll be empowered to help shape a our culture that celebrates both individual and team successes.

• Benefits: We provide a wide range of health, financial, legal, and development assistance, including wellness programs with fitness and weight management partners, paid maternity paternity leave, and infertility treatment. Additionally, we offer flexible time off to help you recharge, along with a competitive 401k plan to support your financial future. At Fanatics, we're dedicated to supporting you in all aspects of work and life.

About Us

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

About the Team

Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally - as well as its flagship site,

Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world-including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Manchester United, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).

At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do:
• Build Championship Teams
• Obsessed with Fans
• Limitless Entrepreneurial Spirit
• Determined and Relentless Mindset