Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Guest Services Team Member (Seasonal)

$15 per hour

Kansas City Zoo & Aquarium

GUEST SERVICES TEAM MEMBER (SEASONAL)

DEPARTMENT


Guest Services


CLASSIFICATION


Seasonal Non-Exempt (Hourly)


REPORTS TO


Guest Services Managers, Assistant Managers, Supervisors


DIRECT REPORTS


N/A

Applicants will be considered for vacancies in all Guest Service areas and may receive an offer for a position in Admissions, Retail, or Rides. Once hired, team members may also have the opportunity to train in more than one position based on area needs and supervisor discretion.

Position
Pay Rate


Minimum Age


Positions Available


Driver's License Required?


Admissions Team Member


$15.00/Hour


15+


Medium


No


16+


Medium


Retail Team Member


$15.00/Hour


15+


Medium


No


16+


Medium


Ride Station Host


$15.00/Hour


15+


Medium


No


Ride Operator II


$15.00/Hour


16+


Medium


No


Ride Operator I


$15.50/Hour


18+


Medium


Yes

What you'll do:

Guest Services team members work to ensure a memorable experience for all Zoo & Aquarium visitors by providing superior customer service and making all guests feel welcome. Team members respond to guest inquiries, promote Zoo & Aquarium events, and assist other departments to help provide a seamless guest experience. Lastly, team members also assist with maintaining the general cleanliness of the Zoo & Aquarium, helping to provide a safe and welcoming environment.

Guest Service Team Members work in three main areas:


Admissions


Admissions team members are responsible for initiating and completing admissions and membership sales transactions for Zoo & Aquarium visitors, greeting guests, and answering all inquiries regarding Zoo & Aquarium information. Duties include, but are not limited to:

  • Efficiently scanning and processing tickets and membership cards for entry, while enforcing Zoo & Aquarium policies in a friendly manner.
  • Presenting appropriate ticket/membership options to guests and efficiently processing the sale of tickets/memberships through the POS system.
  • Assisting with the facilitation of visiting groups to ensure quick and efficient access through the Zoo & Aquarium entrance.
  • Adhering to the organization's cash handling and credit card procedures.
Retail


Retail team members are responsible for initiating and completing merchandise/rental transactions with Zoo & Aquarium visitors, maintaining store cleanliness, stocking supplies, ensuring safe work conditions, and answering all inquiries for Zoo & Aquarium information. Duties include, but are not limited to:
  • Initiating and completing all merchandise/rental transactions in retail locations while suggestively selling and being knowledgeable about products.
  • Assisting managers with receiving and tagging of merchandise.
  • Stocking supplies and maintaining cleanliness of retail locations.
  • Adhering to the organization's cash handling and credit card procedures
Rides


Rides team members are responsible for the daily operation of rides, including the African Sky Safari, Endangered Species Carousel, African Tram, Kenyan Cruise, Flying Flamingo, and Kansas City Zoo Railroad. They are also required to follow proper safety and operational procedures. Duties include, but are not limited to:
  • Ensuring the proper use of safety practices and procedures while operating the attraction
  • Following opening/closing procedures, reporting unsafe conditions immediately, and accurately completing daily paperwork
  • Loading and unloading of ride, checking ride restraints, providing safety instructions, operating control panels, dispatching vehicles and ensuring the safe operation of the attractions
  • Maintaining concentration, alertness, and attentiveness for extended periods of time.



*This position may at times be requested to perform other duties or special projects as assigned, which are in the best interest of the Kansas City Zoo & Aquarium. Additionally, specific duties may vary slightly between each team.

*All employees must be able to perform the essential functions of this position satisfactorily and, upon request, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

MINIMUM QUALIFICATIONS:
  1. Education & Formal Training:
    1. Must be 15 years of age or older.
  2. Experience:
    1. Experience in a customer service role welcomed.
    2. Ability to interact with all types of people professionally and effectively.
  3. Other Minimum Requirements:
    1. This is an active and dynamic role that will require employees to be in a stationary position for extended periods of time, move around to complete job duties, and move up to 50 pounds with or without assistance. Assistance depending upon task or role.
    2. This role will require employees to work a flexible schedule, including weekends, holidays, and evening hours, in all weather extremes.
    3. Valid driver's license required for some positions.
    4. Must pass background and drug screening.
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Guest Services Team Member (Seasonal) in Kansas City, MO vacancy
  • $15 - $18 per hour

     ...:30 AM–4:00 PM Hours are based on party bookings, so shifts can vary from week to week. This is not a seasonal or summer‑only position. We’re looking for team members who are excited to grow with us and become a long‑term part of our community. What You’ll Do Lead high... 
    Seasonal work
    Hourly pay
    Part time
    Summer work
    Shift work
    Weekend work

    The Little Gym International Inc

    Prairie Village, KS
    1 day ago
  •  ...employment Hiring Immediately! Welcome to Love’s! At Love’s, our seasonal team members work in a fast‑paced environment and maintain clean places...  ...friendly faces. They provide fast, friendly, and accurate services for customers. They may perform various duties depending on... 
    Seasonal work
    Local area
    Immediate start
    Flexible hours

    Love's Travel Stops

    Kansas City, MO
    2 days ago
  • $16 - $25.4 per hour

     ...Provides support as a member of the Specialty team to include receiving and preparing product, maintaining...  ...courteous, friendly, and efficient service to customers and Team Members at all...  ...service, and job type (such as regular or seasonal). Click here for benefit details. New... 
    Seasonal work
    Hourly pay
    Full time
    Part time
    Immediate start
    All shifts
    Flexible hours
    Night shift

    Whole Foods Market

    Overland Park, KS
    1 day ago
  • At Home Stores LLC is seeking seasonal team members in Kansas City to assist store operations during peak business periods. This role involves helping with customer service, merchandising, and maintaining a clean and organized environment. Applicants must be 18 years or... 
    Seasonal work

    At Home Stores LLC

    Kansas City, MO
    4 days ago
  • $16 - $25.4 per hour

     ...Provides support as a member of the seafood team to include duties related to counter service, stocking, and sanitation in the seafood department. All Whole Foods Market...  ...of service, and job type (such as regular or seasonal). New entry level Team Members who successfully... 
    Seasonal work
    Hourly pay
    Full time
    Part time
    Work experience placement
    Immediate start
    All shifts
    Flexible hours
    Night shift

    Whole Foods Market IP. L.P.

    Overland Park, KS
    4 days ago
  • Love’s Travel Stops is seeking seasonal restaurant team members to deliver friendly service in a fast-paced environment. You will maintain a clean work area, handle payments, and ensure high-quality food service. No experience? No problem—we will teach you! This role involves... 
    Seasonal work
    Flexible hours

    Love's Travel Stops

    Kansas City, MO
    1 day ago
  • Join Coffee & Bagel Brands as a Seasonal Team Member in Overland Park, Kansas! This role is perfect...  ...schedule and the chance to create a positive guest experience. As a Team Member, you'll...  ...welcomed while providing excellent service and maintaining a clean environment. Enjoy... 
    Seasonal work
    Permanent employment
    Flexible hours

    Coffee & Bagel Brands

    Overland Park, KS
    4 days ago
  • Love's Travel Stops is looking for seasonal team members to provide fast and friendly service. The role involves general customer service duties, maintaining cleanliness, and ensuring food safety in a fast-paced environment. With a focus on teamwork and flexibility, no... 
    Seasonal work
    Flexible hours

    Love's Travel Stops

    Kansas City, MO
    4 days ago
  •  ...Center or with our Private Fleet Team, we are proud to provide a...  ...trendy and rotating selection of seasonal, houseware, home décor, health...  ...Responsibilities LEAD TEAM MEMBER GENERAL SUMMARY: The Lead...  ...Provides superior customer service to exceed the customer's expectations... 
    Seasonal work
    Work experience placement

    Dollar General

    Kansas City, MO
    6 days ago
  •  ...to work-life balance for our team. Our stores close at 2pm!...  ...team! We are looking for seasonal Team Members! If you are ready to work, have...  ...fun and bring a smile to a guest each day, then becoming a Team...  ...providing excellent guest service by ensuring the quality of the... 
    Seasonal work
    Permanent employment
    Summer work
    Local area
    Flexible hours
    Weekend work
    Day shift
    Afternoon shift

    Coffeeandbagelbrands

    Lenexa, KS
    3 days ago
  • $10 per hour

     ...support staff to join our full service restaurant team! We’re a lively, energetic...  ...Whether you’re looking for a seasonal role, want to build your skills...  ...growth. At 30hop, every team member plays a key role in delivering an exceptional Guest experience built on teamwork,... 
    Seasonal work
    Part time
    Shift work
    Night shift
    Weekend work
    Afternoon shift

    30hop, LLC

    Merriam, KS
    1 day ago
  • $16 - $25.4 per hour

     ...Foods Market Retail Job Provides support as a member of the meat team to include duties related to counter service, stocking, and sanitation in the meat department...  ...of service, and job type (such as regular or seasonal). For benefit details, click here. New entry... 
    Seasonal work
    Hourly pay
    Full time
    Part time
    Immediate start
    All shifts
    Flexible hours
    Night shift

    Whole Foods

    Overland Park, KS
    19 hours ago
  •  ...a career in hospitality. Joining the team at The Fontaine means being part of a...  ...its contemporary design, exceptional service, and unique guest experiences. The hotel offers a range...  ...delivering value to its owners and team members, Davidson offers a rich benefit program... 
    Seasonal work
    Flexible hours
    Night shift

    The Fontaine

    Kansas City, MO
    1 day ago
  •  ...to craft and serve drinks while providing exceptional customer service. The ideal candidate will possess a passion for mixology, excellent...  ...memorable experiences. Responsibilities include ensuring guests receive a welcoming service and being knowledgeable about a variety... 
    Seasonal work
    Night shift

    The Fontaine

    Kansas City, MO
    2 days ago
  •  ...individuals to deliver championship service during stadium-wide events (...  ..., and welcoming. As a member of the Kansas City Chiefs Event...  ...assistance Positions Under This Team: Elevator Operator - In the elevator...  ...First In-Stadium - In-stadium Guest Service Booth; listening to... 
    Part time
    Shift work
    Afternoon shift

    Kansas City Chiefs

    Kansas City, MO
    15 days ago
  •  ...a career in hospitality. Joining the team at The Fontaine means being part of a...  ...its contemporary design, exceptional service, and unique guest experiences. The hotel offers a range...  ...delivering value to its owners and team members, Davidson offers a rich benefit program... 
    Seasonal work
    Flexible hours

    Margaritaville Hollywood Beach Resort

    Kansas City, MO
    2 days ago
  •  ...Wingstop - 9315 E. State Route 350 - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing... 

    Wingstop

    Kansas City, MO
    4 days ago
  •  ...quality beverages and providing exceptional guest service. This position requires a minimum of 1-2...  ...lodge environment, collaborating with a team to ensure a welcoming experience for...  ...holiday availability is required, offering seasonal and year-round opportunities. #J-18808-... 
    Seasonal work
    Weekend work
    Afternoon shift

    The Virginian Lodge

    Kansas City, MO
    1 day ago
  •  ...needed Key Responsibilities Guest Experience & Service Greet guests promptly and...  ...City Brewing Company beers, seasonal and limited releases, wine...  ...kitchen, bar, and management teams Support teammates during...  ...improves consistently Team members support one another during... 
    Seasonal work
    Hourly pay
    Full time
    Part time
    Flexible hours
    Shift work
    Night shift
    Weekend work

    Mcbco Brewery

    Overland Park, KS
    1 day ago
  •  ...and Recreation District (JCPRD) team and help make a real impact in...  ..., education, and public service. Enjoy outstanding benefits, retirement...  ...for interacting with all guests for events and rentals. Greeting...  ...time off. Earn complimentary seasonal pass(es). Job Requirements... 
    Seasonal work
    10 hours per week
    Flexible hours
    Weekend work
    Afternoon shift

    Johnson County Park & Recreation District

    Prairie Village, KS
    2 days ago
  •  ...Pizza Ranch Team Member Opportunity Pizza Ranch Inc., started as a single location in Hull...  ..." and our Mission is "To give every guest a legendary experience". At Pizza Ranch,...  ...guest-oriented people who love to be of service to others. Joining this specific Pizza... 
    Part time
    Casual work
    Flexible hours
    Shift work

    Pizza Ranch

    Independence, MO
    2 days ago
  • Hunter Super Techs - TurnPoint is seeking dedicated Team Members to provide exceptional customer service at their Missouri locations. As a Team Member, you'll play a crucial role in ensuring a clean and inviting dining environment while preparing quality food products.... 
    Flexible hours

    Hunter Super Techs - TurnPoint

    Kansas City, MO
    4 days ago
  •  ...Part Time Guest Service Team Member Job Category: C side Requisition Number: PARTT001006 Posted: December 31, 2024 Part-Time On-site Independence Rhodes Cape Girardeau, MO 63703, USA Job Details Description This job might be for you if: You have... 
    Part time
    Local area
    Immediate start

    Rhodes Convenience Stores

    Independence, MO
    5 days ago
  • $18 per hour

     ...receive an alert: We are hiring immediately for seasonal CATERING ATTENDANT positions. Location :...  ...Arranges buffet tables with food, beverage and service items according to standards. Serve food and beverages to guests. Thoroughly cleans location after event is completed... 
    Seasonal work
    Hourly pay
    Full time
    Local area
    Immediate start
    Remote work
    Flexible hours
    Shift work

    Compass Group USA

    Kansas City, MO
    1 day ago
  •  ...build an exciting career. Our Cast Members are empowered to provide the greatest service anywhere through cross-training in...  ...Cashiers are the frontline of guest service as they take orders, process...  ...importantly to protect the health of our teams and guests Reasonable... 
    Bi-weekly pay
    Local area
    Immediate start
    Flexible hours
    Shift work

    CHUCK E CHEESE

    Overland Park, KS
    1 day ago
  •  ...popular fast-food franchise is seeking Entry Level Team Members in Overland Park, Kansas. As part of the team, you will serve guests hot and fresh food while ensuring a clean and...  ...weights. Join us and deliver excellent guest service in a fast-paced environment! #J-18808-Ljbffr... 
    Work experience placement

    Genesh

    Overland Park, KS
    2 days ago
  •  ...areas. We create memorable experiences for guests from around the world—and our bartenders...  ...beverages, delivering exceptional guest service, and contributing to a fun, welcoming lodge...  ...thorough knowledge of drink menus, seasonal specials, and local offerings. Ensure consistent... 
    Seasonal work
    Local area
    Afternoon shift

    The Virginian Lodge

    Kansas City, MO
    1 day ago
  • $16 per hour

     ...Gateway Riverboat Cruises | Seasonal | $16.00 - $16.00 (Hourly) Benefits...  ...to employ energetic and guest-oriented bartenders to serve...  ...information. Work closely with other team members to ensure smooth operations...  ...those related to alcohol service. Monitor and work to achieve... 
    Seasonal work
    Hourly pay
    Local area
    Shift work

    Bi-State Development

    Kansas City, MO
    2 days ago
  •  ...and genuine hospitality. Our bar team is essential to creating memorable guest experiences, and the Barback plays...  ...ice, and other supplies throughout service. Ensure bartenders have all materials...  ...outdoor event support. Seasonal and year‑round opportunities depending... 
    Seasonal work
    Shift work
    Night shift
    Afternoon shift

    The Virginian Lodge

    Kansas City, MO
    4 days ago
  •  ...are looking for an energetic, guest-focused Starbucks Baristas (Starbucks...  ...inside Hen House) to join our team. In this role, you'll craft...  ...helpful, and respectful guest service at all times to create a...  ...Stay informed on promotions, seasonal beverages, and store initiatives... 
    Seasonal work
    Work experience placement
    Flexible hours
    Afternoon shift

    Balls Food Stores

    Leawood, KS
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Services Team Member (Seasonal). Be the first to apply!