Assistant Dining Room Manager

Job Description

Job Description

Do you love restaurant management but not the weekend hours? Do you thrive when creating unique and engaged dining experiences?  Do you want a place to learn and grow your craft?

The Metropolitan Club offers a one-of-a-kind restaurant management job with a consistent Monday through Friday schedule and a generous compensation package.  You will lead an established team to provide hospitality and service in the most iconic and traditional private city club in DC.  If you are looking to transition your career to private clubs, apply today!

Essential Functions

• Direct and oversee all dining room operations to ensure exceptional member and guest experiences across all dining outlets. Support operations of private events and club functions.
• Lead, hire, train, coach, schedule, and evaluate dining room staff, promoting a culture of hospitality, professionalism, and teamwork.
• Manage daily dining room operations, including reservations, floor plans, seating arrangements, service flow, and staffing assignments to maximize efficiency and member satisfaction.
• Maintain a visible presence on the floor during service periods, greeting members and guests, monitoring service quality, and addressing concerns or special requests.
• Conduct daily pre-shift meetings to communicate service priorities, menu updates, member preferences, special events, and operational expectations.
• Ensure proper execution of à la carte fine dining service standards. Support banquet service, buffets, receptions, and tableside service as appropriate.
• Collaborate closely with the Executive Chef and culinary team to coordinate menu offerings, service timing, special events, and member experiences.
• Monitor dining room appearance, cleanliness, safety, and maintenance, ensuring facilities, furnishings, and equipment are properly maintained and flawlessly presented.
• Oversee dining room opening and closing procedures, including security, inventory controls, and chit reconciliation.
• Train and support staff in the proper use of JONAS, including reservations and point-of-sale systems.
• Review and approve employee time records, payroll submissions, schedules, and scheduling to ensure operational effectiveness and labor cost control.
• Monitor member counts, labor costs, inventories, and operating expenses, adjusting as necessary to achieve financial goals and budget targets.
• Maintain inventories of dining room equipment, China, glassware, silverware, linens, and service supplies while implementing appropriate control measures.
• Assist with service during peak periods and special events, providing hands-on leadership and support to the team as needed.
• Ensure compliance with all club policies, health and safety regulations, and applicable alcohol service laws.
• Meet regularly with the Assistant General Manager to review departmental performance, goals, financial results, and strategic initiatives.

Experience & Qualifications

• 3+ years of dining room management experience in a private club or restaurant
• High school diploma or GED required; four-year college degree in Hospitality preferred
• Previous experience serving distinguished clientele
• Success in a team environment – able to work well with people from different backgrounds
• Proficient in English, the official language of the Club. Able to write, speak, comprehend, and converse.

Licenses

• Alcoholic beverage certification
• Food safety manager certification
• CPR/AED certification

Professional Standards

• Exhibit integrity, discretion, critical decision making, and sound judgment
• Foster a positive, collaborative, and harassment-free work environment
• Behave in a respectful, civil, and ethical manner
• Maintain a clean, professional appearance consistent with grooming and attire standards
• Uphold the traditions, standards, and culture of The Metropolitan Club

Physical Requirements

• Able to complete physically demanding tasks efficiently, complete all required tasks on time
• Able to stand for up to 8 hours, walk, climb stairs, balance, kneel, crouch, bend, stretch, twist, and reach while carrying objects
  
• Continuous repetitive motions
• Work in hot, humid and noisy environment

The Metropolitan Club of the City of Washington

The Metropolitan Club was organized in 1863 for literary and social purposes and for the mutual improvement of its members. The continuing aim of The Club is to provide a place where members can pursue these objectives and to which they want to come frequently for relaxation and enjoyment.