Escrow Assistant
First American Group
Put your administrative, support, and interpersonal skills to work with a team that's leading the industry in transforming residential real estate transactions. At First American, we value our culture and seek energetic, detail-oriented professionals who thrive on delivering exceptional customer experiences.
Join First American in Chico, CA where we believe our greatest asset is our people. We are looking to add an Escrow Assistant to our growing team. In this role, you'll work in a dynamic, fast-paced environment, providing critical administrative and customer support to our Escrow team. This position plays a key role in helping make the dream of homeownership a reality.
We're seeking someone with the drive and potential to grow-an individual looking for a long-term career path at First American and eager to learn, contribute, and advance within our organization.
This position is based in office in Chico, CA.
What You'll Do:
Assist in the escrow process, such as opening orders, inputting closing statement information, preparing documents for closing, handling the complete disbursement and follow-up
Communicate regularly with customers during the escrow process flow
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Interpret various agreements as they relate to escrow closings
Working with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experience
What You'll Bring:
Passion for helping customers while maintaining a professional and positive attitude
Excellent verbal and written communication with both our internal teams and external customers
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Problem solver with strong organizational skills, is detail oriented, a natural curiosity with an eagerness to learn
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Thrives in contributing to a team working together to deliver beyond customer expectations
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Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies
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High school diploma or equivalent
2+ years of escrow-related experience preferred
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