Business Analyst II - Process Management

Job ID: 26-18877Location: Dubuque, IACompany: MindlanceMajor Purpose Evaluates existing business processes, projects and/or initiatives; recommends business improvement opportunities. Leads the definition, development, and implementation of business process improvement projects and initiatives of moderate complexity. Assists with and/or leads resolution of business process issues and provides in-depth knowledge of business, processes and practices. Works without supervision while providing guidance to others. May serve as team lead or subject matter expert on a portion of the project. Major Duties • Interpret the business need and identify solution recommendations to business problems at a business unit level. • Document "as is" and "to be" processes and describe the changes required to migrate to the "to be" capability to record accurately the change required. • Execute a communications plan within established internal communication systems and procedures. • Deliver stakeholder engagement activities to support the development of effective working relationships for projects and to identify and respond to stakeholder needs and concerns. • Carry out delegated activities to support the identification and evaluation of risks, issues, dependencies, and constraints associated with the project, as well as the design of mitigating solutions. • Contribute to and support feasibility studies from a technological and organizational perspective, and document findings. • Produce accurate reports for others by collecting data from a variety of standard sources and inputting it into standard formats. • Assign short-term work schedules to a team of subordinates in order to achieve expectations while following established timelines. • Contribute to reviewing existing operations in own area of work, and generate new ideas to assist in identifying continuous improvements. • Organize and prepare complex documents using a variety of applications for technology devices, such as standard office software. Also responsible for gathering and summarizing data for special reports. • Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media. Skills, Abilities, Knowledge • Data Collection and Analysis • Verbal Communication • Adaptive Mindset • Analyze Alternatives and Recommend Solutions • Computer Skills • Enterprise Readiness Assessment • Perform Gap Analysis • Planning and Organizing • Policy and procedures • Prioritizing • Project Risk and Issue Management • Analyze Current State/AS-IS State • Business Case Contribution • Business Requirements Analysis • Commercial Acumen • Define Future State/TO-BE State • Negotiation • Project Change Management • Project Communications Management • Project Tracking and Reporting • Review and Reporting • Risk Modeling • Stakeholder Expectation Management Education • Bachelor's Degree or Equivalent Level Work Experience • Experienced practitioner able to work unsupervised (13 months to 3 years) • Basic experience of coordinating the work of others (4 to 6 months) Position Title: Analyst, Parts Order Fulfilment Specific Position Requirements: ** This posting can either sit in Dubuque, IA or Waterloo, IA** College grads are welcomed to apply as well. - Manager’s requested max bill rate is *** - Visa sponsorship is not available, now or in the near future, for this position. - 1st Shift position. Exact shift hours are flexible and can be worked out with the hiring manager for the selected candidate. - This is an Onsite position – fully remote candidates will not be considered. - City and state of current residence should be listed on the resume POSITION DESCRIPTION - Forecast new parts and manage part availability - Develop global service part forecasts for newly adopted service parts using historical data, engineering and product support input, and product and component knowledge. - Participates in and facilitate regularly scheduled meetings with representatives from product support, supply management, engineering, and marketing to define service part requirements. - Review service part forecasts and recommend adjustments to the forecast and ordering activity. - Execute business activities in alignment with the Division processes, policies, and objectives - Manages the Order Fulfillment Process to ensure service part availability by developing, recommending, and implementing strategies to meet the master schedule - Analyze metrics and data to improve business processes to improve overall customer experience with service part support performance. SKILL SET REQUIREMENTS - Ability to analyze information and make trade-off decisions. - Demonstrated team skills and written and verbal communication skills. - Project management skills - Proficiency with SAP and Microsoft Office suite. - Experience working in one or more operations support functions such as purchasing, warehousing, logistics, service parts management, and procurement, etc. WHAT SETS A CANDIDATE APART: - Supply base knowledge. - Has a general understanding of the principles and uses the knowledge with assistance. - Understanding of operations. - Has a general understanding of the principles and uses the knowledge with assistance. Familiarity with mechanical, electrical, and hydraulic machine systems and components. - Experience in service support environment. - Proficiency generating reports from various data bases and computer systems. - Data analytics and statistics - Experience in planning, organizing, and implementing engineering projects. EEO: “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”