Senior Business Analyst

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.Role Location This is an onsite role based in Dallas, TXAbout The Job You’re Considering Capgemini is seeking an experienced Business Analyst & Client Engagement Lead to support a strategic Digital Support Program for a leading restaurant industry client. This highly visible, client-facing role serves as the primary liaison between client stakeholders and Capgemini’s offshore delivery teams. The ideal candidate will combine strong business analysis expertise with exceptional stakeholder management skills to drive successful digital product delivery, facilitate cross-functional collaboration, and ensure alignment between business priorities and technical execution. Your Role Business Analysis Partner with Product Owners and business stakeholders to manage backlog intake, refinement, and prioritization. Gather, analyze, and document business requirements, translating initiatives into detailed user stories and acceptance criteria. Ensure requirements are clearly communicated to delivery teams and aligned with business objectives. Client Relationship Management Act as the onshore face of the Capgemini delivery team and primary point of contact for client stakeholders. Build and maintain trusted relationships across IT, digital, and business teams. Provide proactive communication, issue resolution, and strategic guidance to support client success. Program Coordination Facilitate Agile ceremonies including daily stand-ups, sprint planning, sprint reviews, retrospectives, and stakeholder meetings. Coordinate communication and collaboration between client stakeholders and offshore teams, particularly during non-overlapping business hours. Ensure action items, decisions, risks, and dependencies are effectively tracked and managed. Governance & Reporting Support weekly, monthly, and executive-level project reviews. Monitor and report on key delivery metrics, including sprint velocity, test execution, defect trends, and release performance. Maintain project documentation and status reporting to support governance and transparency. Delivery Alignment Drive timely decision-making by securing approvals, clarifications, and priority updates from stakeholders. Ensure offshore teams receive clear direction and context to maintain delivery momentum and sprint commitments. Identify and escalate risks, blockers, and dependencies when necessary. Change Management Document, evaluate, and coordinate change requests in accordance with contractual and SOW governance processes. Support impact assessments and ensure stakeholder alignment on scope changes. Your Skills and Experience Bachelor’s degree in Business, Information Systems, Computer Science, or a related field, or equivalent professional experience. 5+ years of experience as a Business Analyst, Product Analyst, or similar role supporting digital product or technology delivery initiatives. Demonstrated success managing client relationships and serving as a trusted advisor to business and technology stakeholders. Hands-on experience working within Agile/Scrum environments. Strong proficiency with Jira, Confluence, and related Agile project management tools. Understanding of digital platforms, including web and mobile applications. Excellent communication, facilitation, presentation, and stakeholder management skills. Experience working across global onshore/offshore delivery models. Ability to work independently and effectively in a client-facing environment. Familiarity with modern frontend technologies such as: React , ionic Understanding of system integration, API-driven architectures, and digital customer experience platforms. Willingness and ability to work onsite at a client location in Plano, TX, as required The base compensation range for this role in the posted location is: $82,082 - $193,440 Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws. Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) Life and disability insurance Employee assistance programs Other benefits as provided by local policy and eligibility Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation. Disclaimers Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant in the United States. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.