Patient Service Rep 20 Start Next Week

Responsibilities Patient Check-In/Check-Out: Welcome patients, verify their identification and insurance information, and prepare required forms for their visits. Scheduling: Coordinate appointments in person or by phone, process walk-ins, and manage rescheduling or cancellations. Communication: Answer high-volume phone calls, respond to patient inquiries, and relay messages between patients and clinical staff. Billing & Insurance: Verify coverage eligibility before appointments, explain billing policies, and collect co-payments and outstanding balances. Record Management: Maintain Electronic Health Records (EHR), update patient demographics, and scan documents while strictly adhering to HIPAA privacy laws. Office Maintenance: Monitor reception inventory, order supplies, and ensure the waiting area remains tidy and calm. Job Type & Location This is a Contract to Hire position based out of Honolulu, HI. Pay & Benefits The pay range for this position is $20.00 - $21.00/hr. Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Honolulu, HI. Application Deadline This position is anticipated to close on Jun 12, 2026. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #J-18808-Ljbffr