Deli Clerk

Job Description

Job Description

We are looking for a reliable, friendly Deli Clerk to join our team at Hen House. In this role, you'll prepare and serve fresh deli products while creating a welcoming, efficient, and engaging service experience-helping guests find exactly what they need while supporting department sales and building loyalty.

At Hen House, we're more than a grocery store-we're a team committed to delivering exceptional guest experiences through quality products, strong teamwork, and consistent execution. As part of the Balls Food Stores family, we offer the stability of a locally owned company with deep community roots.

This is a great fit for someone who enjoys working with food, connecting with people, and recognizing opportunities to enhance the guest experience through product knowledge and service.

• Provide friendly, helpful, and respectful guest service at all times to ensure a positive shopping experience and encourage repeat visits
• Prepare, slice, and package deli meats and cheeses to order while following proper food safety and equipment handling procedures
• Prepare, cook, and stock deli items such as rotisserie chicken, salads, hot bar items, and grab-and-go meals according to quality and production standards
• Maintain product freshness, labeling, and visual merchandising standards in deli cases and displays
• Engage with guests to answer questions, provide recommendations, and offer meal solutions
• Develop and maintain knowledge of deli and store products, including features, pricing, and location
• Maintain a clean, organized, and safe work environment to promote health, safety, and a professional appearance
• Follow all food safety, sanitation, and personal hygiene guidelines to ensure compliance and guest safety
• Operate deli equipment (slicers, scales, packaging tools) and POS systems accurately
• Stock, rotate, and face products using FIFO methods to ensure freshness and minimize waste
• Monitor inventory levels and report low, excess, or damaged items to leadership
• Communicate clearly with teammates and collaborate across departments to support storewide efficiency and guest satisfaction
• Adhere to company policies and procedures, including attendance, conduct, and dress code standards
• Support loss prevention efforts by staying alert and following proper procedures
• Assist with cleaning, restocking, and supporting other departments as needed
• Remain productive during slower periods by maintaining department readiness and preparing products
• Other job duties as assigned

• Required: High school diploma, GED, or equivalent work experience
• Required: Ability to work a flexible schedule, including evenings, weekends, and holidays
• Preferred: Experience in grocery, retail, or food service environments