Client Services Representative

Job Description

Job Description

Client Services  | $22.50/hour | Monday–Friday, 10:30 AM – 7:00 PM | Hybrid 

What Matters Most

• Competitive Pay of $22.50 per hour 
• Schedule: Monday – Friday, 10:30 AM – 7:00 PM
• Location: Omaha, NE
• Temporary job with potential to get hired on 
• Weekly Pay with direct deposit or pay card
• When you work through The Reserves Network, you are eligible to enroll in dental, vision and medical insurance as well as 401K, direct deposit and our referral bonus program

Job Description

We are seeking a detail-oriented and customer-focused Client Services Analyst to support billing operations for a respected insurance organization. In this role, you will manage billing inquiries, support software users, and ensure a high level of service to agents, insureds, and internal teams. This position offers a hybrid work schedule after six months of training and strong potential for long-term career growth. If you’re organized, analytical, and committed to service excellence, this is the role for you.

Responsibilities:

• Respond to agent and insured billing inquiries and process electronic payments and account setups
• Provide technical support for billing and policy servicing systems
• Answer underwriting questions related to commercial auto and property policies
• Act as first point of contact for customers via phone, email, and other communication channels

Qualifications and Requirements:

• Bachelor’s degree in business or related field required 
• 1–2 years of customer service experience in a professional setting
• Strong organizational skills and ability to manage multiple tasks and priorities
• Excellent written and verbal communication skills with strong attention to detail

Benefits and Perks:

• Pay Rate: $22.50/hour
• Medical, Dental, and Vision Insurance
• Ongoing Training and Career Growth Opportunities

Your New Organization:

Our client is a well-established, reputable organization in the insurance sector known for its customer-first approach and collaborative work culture. With structured training and a hybrid schedule after six months, this role provides a stable and supportive environment for professional growth.

Your Career Partner:

The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment.

The base salary range for this position is $46,800, excluding benefits, bonuses, or other compensation. Your final salary will depend on your skills, qualifications, experience, location, and internal pay equity. Please note, hiring at the top of the range is uncommon to allow room for future salary growth.