Customer Service Coordinator

Automotive Sales BDC RepresentativeLewiston Motor Company is looking for accomplished Automotive Sales BDC Representatives to join our growing Dealership!The BDC Representative will be responsible for coordinating all incoming requests made via telephone or online, searching for potential sales leads, booking appointments for the showroom, and acting as the first point of contact for customers.As we grow, we are looking to add exceptional talent and leadership to our team. Lewiston Motor Company is seeking self-motivated and high-performing individuals fit for the position of Business Development Representative.At Lewiston Motor Company all decisions are made with integrity. Leadership is setting good examples for others to follow, expecting as much from yourself as from others. We believe in not accepting the status quo, in constant improvement & in the value of ongoing education in any form. We believe there is no place for mediocrity & half-hearted efforts. We accept personal responsibility for over-coming obstacles and being the very best. We actively choose, to excel in every aspect of our personal & professional lives.Do you have experience in Hospitality, Customer Service, Call Centers and Restaurants? We will train you with our Paid Training Program!Growth Opportunities – With our promote-from-within-first philosophy, our employees can grow with us, as they develop their strengths, expand in their roles, and consider other promotional opportunities within the company!What We OfferExtensive Paid Sales Training Program that starts with a certified mentorInternal Growth401k Plan with MatchHealth, Dental, and Vision InsurancePaid trainingCompetitive WagesPaid time-offFamily owned and operatedHeavily involved in giving back to the communityGrowth OpportunitiesResponsibilities:Promote and seek out opportunities to deliver a top-notch customer experienceInteract with customers to identify their individual needs and opportunities for new/used cars sales presentationsWork closely with the BDC Manager and other BDC sales personnel to ensure sales lead opportunities are accounted for and appropriate notes are made in the CRMComplete phone calls as assigned by the BDC ManagerAct as a member of the BDC team, which includes cross-training for internet lead and incoming/outgoing telephone sales prospecting rolesConduct sales department service toursStay informed about new products, features, accessories, etc., and their benefits to customersAttend product and sales training as requested by BDCAttend sales meetingsRequirements:High school diploma or general education degree (GED)Sufficient reading skills to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulationsStrong writing skills to write reports, business correspondence, procedure manuals, advertising copyPresentation skills to share information and respond to questions from groups of managers, clients, customers, and the general publicMathematical skills to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volumeAbility to interpret and follow instructions shared in written, oral, diagram, or schedule formClean driving record & valid driver’s licenseLewiston Motor Company is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.