Parts Counter Advisor

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Parts Counter Advisor Regular Full-Time Newington, CT, US 4 days ago Requisition ID: 20221775 Salary Range: $29.00 To $33.00 Hourly H.O. Penn Machinery HIRING IMMEDIATELY Parts Counter Advisor Newington, CT Pay :$29-$33/hour(dependent on relevant experience) Medical/dental/vision insurance 401(k) with company match Holidays & competitive PTO Key Qualifications Minimum 1 year of parts counter experience OR related mechanical/technical experience Knowledge of heavy-duty truck, diesel, construction, or equipment parts a plus Strong interpersonal and customer service skills Strong written and verbal communication skills Proficiency with computer applications and software systems Ability to multitask & be highly organized with the ability to be competent in a fast-paced environment Responsibilities Successfully provide solutions to customers’ parts needs. Research and provide customers with correct part information by utilizing all available resources including inspecting worn, damaged, or defective parts to determine customer needs Sell parts to all fax-in, email-in, call-in and walk-in customers Advise customer of additional related parts and services available Maintain communication with customers on open orders Follow all established procedures to ensure accurate payment Participate and complete training as required and/or available Ensure customer satisfaction. Communicate effectively to build strong, long-term, trusting relationships with customers Discuss features and benefits of alternative solutions and offer those solutions to the customer (i.e., remanufacturing, repair options, etc.) Represent the company in a positive, courteous, and professional manner at all times Communicate information including leads to Sales Reps and Service Department Promote a one-stop-shop to customers Be aware of and promote all current offerings to customers Qualifications Minimum 1 year of parts counter experience OR related mechanical/technical experience Knowledge of heavy-duty truck, diesel, construction, or equipment parts a plus Strong interpersonal and customer service skills Strong written and verbal communication skills Proficiency with computer applications and software systems Ability to multitask & be highly organized with the ability to be competent in a fast-paced environment Physical Requirements Standing and/or sitting for prolonged periods of time Hand coordination (typing and writing) Occasional forward bending and reachingOccasional walking and climbing stairs Carrying (up to 20lbs.) Reasonable accommodations made as needed. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, national origin, ancestry, age, marital status, citizenship, sexual orientation, gender or gender status, disability, genetic information, otherwise qualified disabled or veteran status, or any other protected class as designated by Federal, State and/or local law. Powered by #J-18808-Ljbffr H.o.-Penn-Machinery-2