Administrative Assistant

Job Description

Job Description

We are seeking a high-capacity, growth-minded professional to serve as the operational heart of our Market Center. This role is a gateway opportunity for someone who wants to learn the business, develop as a leader, and contribute to a fast-paced, high-achieving real estate organization.

If you are proactive, organized, relationship-driven, and energized by supporting others at a high level, this could be the perfect next step in your career.

About the Role

This position is far more than front desk coverage. This position is responsible for creating a seamless experience for agents, leadership, and every client who walks through our doors. You will manage daily operations, support communication and events, maintain our professional environment, and partner with leadership to ensure the office functions with excellence.

This is a role for someone who thrives in an environment where every day is different, the pace is fast, and growth is encouraged.

What You’ll Do

This role is the operational heartbeat of our office, the person who ensures our environment runs smoothly, our agents feel supported, and our leadership team can operate at a high level. You will have ownership over the day-to-day functioning of the Market Center and will play a key role in shaping the agent and client experience.

Operational Leadership & Office Management

• Own the daily operations of the office, ensuring a professional, efficient, and well-run environment at all times
• Serve as the central hub of communication, connecting agents, leadership, and clients with clarity and consistency
• Anticipate needs and proactively remove obstacles, keeping operations running smoothly without waiting for direction
• Implement and maintain operational systems, ensuring checklists, processes, and routines are executed and improved over time

Growth, Recruiting & Productivity Support

• Partner with leadership to support the Market Center’s growth goals through coordinated recruiting activities
• Manage recruiting calendars, outreach follow-up, candidate communication, and onboarding preparation
• Ensure every prospective agent receives a high-standard first impression that reflects the professionalism and culture of the office
• Maintain recruiting dashboards, rosters, systems, and reporting to help leadership track progress and momentum

Agent Experience & Internal Support

• Deliver a polished, high-standard experience for agents and visitors
• Support new and existing agents by helping them navigate systems, tools, and resources
• Collaborate with multiple departments including Leadership, Agent Services, Compliance, Marketing, and Productivity Coaching

Training, Meetings & Event Logistics

• Plan, coordinate, and execute all trainings, meetings, and events
• Manage scheduling, communication, materials, room setup, logistics, and on-site support
• Partner with leadership to ensure events run smoothly, on time, and at a high professional standard

Systems, Technology & Communication

• Manage communication, information flow, and documentation using tools like Google Suite and Slack
• Assist with light marketing tasks such as printing materials, signage preparation, and agent communication
• Provide basic technology support, including troubleshooting printers, logins, and file access

Environment, Readiness & Brand Standards

• Maintain a clean, organized, and professional office environment that reflects our culture and brand
• Oversee office supply and inventory management
• Manage vendors for facility needs, repairs, stocking, or scheduled maintenance

Professional Growth & Leadership Development

• Work closely with leadership, gaining exposure to operations, recruiting, finance, compliance, coaching, and agent development
• Participate in high-level trainings offered through Keller Williams
• Grow into elevated responsibilities as performance increases

What You Bring

• Strong organizational and time-management skills
• Professional communication and a relationship-driven approach
• Calm, solutions-focused mindset in a fast-paced environment
• Proficiency with Google Suite (Sheets, Docs, Drive, Calendar)
• Ability to manage multiple monitors, tabs, and platforms
• Comfort with technology and willingness to learn new systems
• Ability to lift 25–50 lbs for event setups, stocking, and office readiness
• Experience in operations, hospitality, administration, or event management is a plus

Why You’ll Love Working Here

• A leadership team committed to your growth and development
• A positive, supportive, high-performance culture
• Opportunities for advancement within a multi-office organization
• Access to world-class training through Keller Williams
• A role where your work directly impacts people and the business
• A fast-paced, energetic environment where no two days look the same