Service Support Specialist

About Fairfield If you're driven and looking for a collaborative workplace that makes a difference, you just might be a fit for Fairfield! We are a leader in the multifamily housing industry and we're passionate about creating exceptional apartment living. As we continue to grow, we're dedicated to investing in our people. Our culture is built on trust, support, and the drive to do great work. Whether you're launching your career or bringing years of experience, you'll find opportunities to make an impact, develop your skills, and be part of something bigger. Come build your future with us! About the Role The Regional Maintenance Support Specialist supports multiple communities in the Dallas / Fort Worth Metro by providing advanced technical expertise, hands-on repair capability, and on-request supervisory support. This role ensures high-quality maintenance operations, strengthens team performance through training and leadership, and contributes to capital project success across the region. This role involves regular on-site visits to properties across the Dallas / Fort-Worth Metroplex, so candidates should live within the region. To support travel, a monthly auto allowance is provided. While multiple preferred markets are noted, only one position is open. What You'll Do Team Leadership & Development Mentor and cross-train maintenance associates at assigned communities. Provide on-request supervision, coaching, and hiring support. Promote and support participation in Fairfield training programs. Maintenance Operations & Repairs Perform advanced diagnostics and repairs across HVAC, electrical, plumbing, carpentry, and more. Complete preventive maintenance and common-area upkeep. Respond to maintenance requests and emergencies when needed. Project & Vendor Support Oversee on-site capex projects and vendor work quality. Assist with bidding, scope development, and procurement. Track project timelines to meet required milestones. Compliance & Safety Ensure adherence to Fairfield policies, OSHA standards, and hazardous materials requirements. Conduct routine inspections of building systems and safety equipment. Resident & Community Support Support make-ready schedules, move-ins, and move-outs upon request. Maintain communication with onsite and regional teams across multiple communities. Why You'll Love Fairfield We're all about creating communities that people are proud to call home. Being a part of Fairfield means more than a rewarding career with personal growth. It's a partnership, working alongside colleagues in an open-dialogue environment that encourages growth and the sharing of ideas. We know that our associates are a key ingredient to our success, and we're proud to reflect that in our culture. Driven by Vision : We are a vertically integrated operator and investment manager in the multifamily sector with in-house development, construction, acquisition, and property and asset management services. As we continue to grow, we want you to grow with us. Career Growth & Learning : Fairfield values new ideas at every level. We offer training, coaching, and mentoring to help associates develop their careers and inspire them to create change for the better. Culture of Collaboration : Enjoy a professional, supportive environment where we work together to drive meaningful impact. A Company that Cares : We are proud to offer robust benefit packages with a focus on both quality of care and affordability. We offer competitive compensation plans, 401(k) matching, and paid time off, including sick days and volunteer time off (VTO) to support causes that matter to you. What We're Looking For High school diploma or equivalent required EPA Certification, Type II or universal required CPO Certification (Pool) required, as needed CAMT Certification preferred Valid driver's license required Minimum 3 years of hands-on building maintenance experience Supervisory experience required Multifamily/apartment experience required Experience with Yardi or similar property management software Estimated Rate of Pay: $70,680.00 - $77,040.00 This position is exempt; the range above reflects annual salary. The pay range displayed for this position is determined by skills and experience required, location and job complexity*. Potential job offers may vary based on the skills, education, and experience an individual candidate holds. This range reflects base rate only, and does not include allowances, perks, commissions or bonuses applicable to this position (if any). In addition to base salary, Fairfield offers all full time associates the following, upon meeting eligibility requirements: Paid time off, paid holidays and sick days, paid time off for volunteering activities (optional) Matched 401(k) Medical, dental & visi #J-18808-Ljbffr