Studio Admin

Job Description

Job Description

Benefits:

• Flexible schedule
• Opportunity for advancement

School of Rock Summer Creek is hiring a reliable, organized, and personable Studio Admin to support our front desk, scheduling, and day-to-day administrative operations.

This role is ideal for someone who enjoys helping people, staying organized, and keeping things running smoothly . You will be an important part of creating a welcoming experience for students and families while making sure the administrative details are handled accurately and on time.

If you are dependable, detail-oriented, friendly, and comfortable working in a fast-paced environment , you’ll thrive here.

The Role
You will support the day-to-day operation of the school by providing excellent front desk service and completing administrative tasks accurately and efficiently.

You will help with:

• Front desk operations and customer service
• Scheduling and calendar maintenance
• Parent and student communication
• Administrative records and data entry
• Attendance and billing support
• Lead and enrollment administrative follow-up
• Show and event support

This is a hands-on administrative role . Success requires reliability, attention to detail, organization, and a positive attitude.

Core Responsibilities

• Provide a friendly, professional front desk experience for students and families
• Answer phones, respond to messages, and direct questions to the appropriate team member
• Assist families with routine questions about lessons, schedules, programs, and school activities
• Maintain accurate lesson, rehearsal, and student schedules
• Make scheduling updates and changes according to established procedures
• Maintain accurate student records, attendance, and administrative information
• Assist with billing questions and administrative billing tasks
• Process enrollment and registration information accurately
• Assist with new lead follow-up and administrative communication
• Help schedule tours, trial lessons, and other appointments
• Support the Studio Coordinator and leadership team with daily administrative tasks
• Assist with show preparation, events, and other school activities
• Help maintain an organized, clean, and welcoming front desk
• Support local marketing and community activities as requested

Non-Negotiables

• On time = early and ready before your shift starts
• Complete assigned administrative tasks accurately and on time
• Respond to parent and student communication promptly and professionally
• Maintain a high level of attention to detail
• Keep records and schedules accurate and up to date
• Communicate proactively when an issue cannot be resolved independently
• Stay organized and composed in a fast-paced environment
• Treat students, families, teachers, and coworkers with professionalism and respect

What Success Looks Like

• Families receive a friendly, helpful, and professional experience
• Administrative tasks are completed accurately and on time
• Schedules and student information remain clean and up to date
• Parent and student questions are handled promptly or routed to the right person
• The front desk remains organized and welcoming
• Leads, tours, and enrollment information are processed accurately
• The Studio Coordinator and leadership team can rely on you to get things done

Qualifications (Minimum Bar)

• Strong organizational and time management skills
• Reliable and dependable
• Friendly and professional communication style
• Comfortable speaking with parents, students, and staff
• Strong attention to detail
• Comfortable using computers and learning new software
• Ability to manage multiple tasks and priorities
• Positive attitude and willingness to help

Preferred:

• Previous administrative, customer service, front desk, or office experience
• Experience working with families, students, or youth programs
• Experience with scheduling or administrative software
• Familiarity with music, arts, or education environments

Not a Fit If You:

• Frequently miss deadlines or forget important details
• Struggle to stay organized when things get busy
• Prefer working without interacting with customers
• Are uncomfortable answering phones or communicating with families
• Need constant supervision to complete routine responsibilities
• Are looking for a role with minimal responsibility or accountability

Compensation & Performance Bonus
This is a performance-driven role with clear expectations and upside .

You’ll participate in our Grow Together Bonus Program , designed to reward consistency, professionalism, and contribution to student growth and enrollment .

You’ll have the opportunity to earn additional income through:

• New student enrollments
• Program and camp sign-ups
• Referrals and gear sales

Bonuses are tied to doing the right things consistently including staying organized, supporting student engagement, and following up with leads and helping families enroll .

Top performers consistently earn additional monthly income through this program.  Full details are reviewed during the interview process.

Growth Opportunity The Studio Admin role can be a great starting point for someone who wants to grow within the school.

Team members who demonstrate reliability, strong communication, initiative, and operational ownership may have opportunities to advance into a Studio Coordinator role with increased responsibility for scheduling, lead follow-up, sales, and school operations.

Hiring Process

1. Initial interview with school leadership
2. Scenario-based discussion (scheduling, customer situations)
3. Team fit conversation

What We’re Really Looking For Someone who can:

• Keep the details from falling through the cracks
• Create a great experience for students and families
• Be dependable and follow through
• Support the team without needing to be asked twice
• Stay organized and positive when things get busy

Our Mission We help students shine, connect, belong, and grow through performance-based music education.  Our team does more than teach songs. We help students build confidence, develop musicianship, and perform live on real stages.

About School of Rock Founded in 1998, School of Rock is the world’s leader in performance-based music education, teaching over 80,000 students around the globe. Our mission is simple: to enrich lives through music and build the world’s most passionate community of performers and musicians.

It is the policy of the School of Rock to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. School of Rock complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

School of Rock expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of School of Rock's employees to perform their expected job duties is absolutely not tolerated.