Warehouse Operations Supervisor

Warehouse Operations SupervisorAs the Warehouse Operations Supervisor, you will oversee the day-to-day operations of our warehouse and report to the Director of Warehouse Operations. Your primary role will be to ensure the efficient receipt, storage, and distribution of products while maintaining a high standard of accuracy and quality.Responsibilities:Oversee the day-to-day operations of the warehouse, including receiving, processing, and distributionProvide clear guidance and foster teamwork and continuous improvement.Provide accurate and timely reportingMaintain accurate stock levels and conduct cycle countMaximize warehouse space to accommodate additional growth opportunitiesImplement quality control measures to ensure the accuracy and condition of all outgoing shipments.Address any issues promptly.Inspect, maintain, and organize the warehouse to ensure an efficient, clean, and safe working environment.Ability to develop and share best practices across the shifts and company.Monitor variable costs, maintaining high customer service and inventory accuracy levels.Provide creative solutions to various issues (i.e., employee relations, profitability, etc.)Identify and drive performance metricsTrain/develop staff to standard processes and promote individual growth and developmentMigrate labor as needed to achieve productivity goals and complete daily ordersOversee the returns department and coordinate returns/store recalls in a timely mannerSend requests for disposition to publishers for titles that have been recalled at the store levelCoordinate outbound returns transportation to vendors and publishersOperate and maintain a safe work environmentResponsible for accurate and timely reportingEnsure quality inspections are performed weeklyIdentify performance concerns and recommend appropriate courses of actionPerform all other duties and responsibilities assigned by the Director of WarehousingAbility To:Motivate and lead with emotional intelligenceDemonstrated ability to manage projects and solve problems using data analysis.Prioritize important tasks and projects to help increase overall productivityExcellent communicator both orally and in writingAnalyze situations accurately and effectivelyEducation/Experience:Bachelor's degree (BA, BS) or equivalent – years of experience will also be applied.Three to five years of management experience, preferably in a warehouse environment.Experience with performance metrics, process improvement, and Lean techniques.Must have a working knowledge of various computer software applications, including ERP systems and Microsoft Office Suite (Excel, Word, PowerPoint).Benefits:401(k)Dental InsuranceHealth insurancePaid time offVision insuranceNote: Applicants must have the flexibility to support evening shifts and scheduled weekend work for this growing organization.