Tech Lead

Technical Lead

Location – New Jersey, Raritan

Contract-FTE or SUBCON Rate - ***K/Annum or ***/Hr

Job Description received from customer is detailed below.

Key Responsibilities

System Configuration Maintenance:

• Build new WMS environments per BY specs, implement all code and configure the WMS to meet operational requirements, system settings
• Work with other teams network, DBA, security make sure system is up and operational

System Integration:

• Collaborate with IT and other departments to integrate the WMS with other business systems, such as ERP, MBOX, Middleware, data warehouse, WCS, etc

Technical Support Troubleshooting:

• Provide expert level support to end users, address system issues, and troubleshoot errors to ensure high system availability and performance
• Respond to system monitoring alerts and take necessary actions

Install Hot Fixes /Internal/External Rollouts/Patches:

• Work closely with change control manager and software vendors to ensure fixes, patches and install in various environments
• Ensure SDLC is followed, and only approved installs are implemented
• Keep track of install/s/environments patched
• Support server teams when due for patches/maintenance

Documentation Training:

• Develop and maintain comprehensive documentation, including SOPs, user manuals, and training materials for system support

Annual Disaster Recovery Tests:

• As part of compliance work with DBA to complete annual DR tests and all related compliance documentation

Annual/Required DB Refreshes:

• Work with DBA’s to complete annual system refreshes or as requested by testing teams/other projects

System Audits Security:

• Conduct regular system audits to ensure data integrity and accuracy and implement any required security measures to protect warehouse data and ensure compliance

Process Improvement:

• Work with operations leaders to review current processes and identify areas for optimization and standardization to drive efficiencies