HR & Business Operations Manager

Location: Nashville, TN (Scissors & Scotch Barbershop & Bar) Reports to: Owner / General Manager Employment Type: Full-Time About The Role Scissors & Scotch is a modern barbershop and bar experience in the Nashville area. We're looking for a reliable, organized, and personable HR & Business Operations Manager. This multi-faceted role combines administrative excellence with human resources, finance, payroll, attendance tracking, benefits administration, and occasional front-desk reception & bar coverage. You will play a critical role in keeping our team of barbers and lounge staff running smoothly so we can focus on delivering outstanding guest experiences. Key Responsibilities Payroll & Administration Process bi-weekly payroll accurately and on time Track employee hours, attendance, time-off requests, and PTO Maintain accurate records of tardiness, absences, and overtime Reconcile time clock data and resolve any discrepancies Reconcile banking transactions for bookkeepers to close books monthly Manage and complete annual renewal applications for barbershop & bar licenses Assist with ordering and maintaining office & barbershop supplies as well as retail products & merchandise Prepare reports as needed for the owner and management team Track and maintain required certifications and training records (barber licenses, food handlers permit, etc.) Human Resources & Benefits Administration Assist with new hire onboarding, including paperwork, background checks, and system setup Post new positions on our applicant tracking system and other related recruiting platforms. Administer employee benefits programs, including health insurance, retirement plans, and other voluntary benefits Manage benefits enrollment, changes, and terminations Serve as the primary point of contact for HR and employee benefits questions and issues Maintain accurate employee records and ensure compliance with labor laws and company policies Support performance reviews, disciplinary documentation, and termination processes Front Desk / Receptionist (as needed) Greet guests warmly and professionally when covering the front desk Answer phones, book appointments, and manage walk-ins Provide excellent customer service and help maintain the upscale, welcoming atmosphere of Scissors & Scotch Make drinks for guests and clients Qualifications & Requirements Education: Bachelor's degree in Business, Finance, HR, or equivalent experience Payroll & HR Knowledge: Ability to process payroll and handling basic HR functions, including benefits administration Technical Skills: Proficiency in Microsoft Office (Word, Excel, Outlook) and comfort learning new software (payroll/HRIS systems, scheduling tools, etc.) Organizational Skills: Exceptional attention to detail, strong time management, and ability to prioritize tasks Interpersonal Skills: Friendly, professional demeanor with excellent communication skills Availability: Hybrid position. Each shop must be visited weekly to meet with employees and address any questions/issue. Must be available to cover the lounge when short staff, as needed, including weekends. This position is not M-F as the shops are open 7 days a week. TABC: Must obtain a TABC server permit within 30 days of hire. #J-18808-Ljbffr