Senior Calibration Technician

The company

Kinetic Automation is pioneering effortless modern vehicle repair. Kinetic uses proprietary AI and autonomous robotics technology to automate vehicle maintenance and simplify repair administration for collision shops, dealerships, and insurance carriers. Kinetic's service hubs and intake centers ensure accurate calibration, rapid turnaround, and predictable costs for the rapidly growing ADAS and EV ecosystem. The company has financial backing from top-tier investors, including Menlo Ventures, Lux Capital, and Construct Capital. For more information, visit

The role

As a Senior Calibration Technician, your objective is to ensure that the Hub delivers accurate, complete, and cost-effective ADAS calibrations for customers every day. With expert automotive and shop experience, you'll train, lead, and manage a team of ADAS technicians, focusing them on high-quality and efficient vehicle calibration, maintenance, and repair work in accordance with the company's technical and operational standards. In addition, you'll update and revise calibration techniques and approaches as needed to foster a culture of continuous improvement. The Senior Calibration Technician role is designed to accelerate business growth by driving customer satisfaction, retaining and building customer relationships, and contributing to the evolution of technical offerings at Kinetic Hubs.

Responsibilities

• Operations management : oversee the team's daily work quality and output by designing and tailoring workflows, meeting prescribed schedules, and constantly improving cycle time
• Quality control : ensure OEM-specified service procedures are followed accurately and consistently, adhering to industry best practices
• Collaboration : work with Kinetic team members and clients to understand requirements, address concerns, deliver solutions, help improve Kinetic's AI and robotics technologies, and ensure high customer satisfaction
• Resource management : ensure efficient utilization of staff, tools, and facility space to reduce cost, improve accuracy, and maximize calibration volume
• Executive communication: write and speak clearly, concisely, and accurately to both internal and external audiences
• Team leadership : inspire, coach, and provide technical support to a team of ADAS technicians in order to reach daily operations goals, enable ongoing skill development, and encourage career growth
• Thought leadership : serve as the expert in automotive knowledge on topics including ADAS calibration, maintenance procedures, issue troubleshooting, and tooling/ equipment
• Recordkeeping : organize and store vehicle, customer, and job documentation, including photos, scan reports, and performance metrics
• Safety protocol : ensure personnel safety and facility-level OSHA compliance

Required qualifications

• 5+ years of technical / ADAS calibration experience, with a proven ability to diagnose and troubleshoot complex technical issues with modern vehicles
• In-depth knowledge of automotive technologies, as well as demonstrated skill with ADAS calibration tools, OEM and aftermarket diagnostic equipment, and electrical diagnostics/repair techniques
• Valid driver's license and ability to pass an MVR check
• Referenceable track record supporting demanding customers, developing talented team members, overcoming technical challenges, and delivering consistently against targets
• History working well in a fast-paced, dynamic environment while successfully managing multiple priorities

Ideal qualifications

• Experience with multiple OE diagnostic tools
• Experience in autobody collision repair
• Experience as a mobile technician
• Automotive-related degrees or certifications

Schedule

• Weekdays: 8 am to 6 pm
• Weekends: as needed

Benefits

• Competitive salary and incentive stock options (ISOs)
• Health, dental, vision, life, and disability insurance
• 401(k) plan with company match
• Health savings account (HSA) available with company contribution
• Flexible spending accounts (FSAs)
• Paid vacation and paid holidays
• Ongoing training and professional development opportunities

Join us!

Kinetic is rolling out the next generation of service infrastructure for modern transportation across the United States. Join the Kinetic team and drive the adoption of ADAS calibration solutions that enhance vehicle safety and reduce administrative friction for customers. If you are passionate about making a huge, positive impact in the automotive industry, we want to hear from you! We offer competitive compensation, comprehensive benefits, and regular career-growth opportunities. If you meet the qualifications for this position and would like to join our team, please submit your resume for consideration.

The pay range for this role is:

80,000 - 120,000 USD per year (Phoenix, AZ)