Case Manager

Care Manager

The purpose of this position is to provide ongoing support and expertise through comprehensive assessment, planning, implementation, and overall evaluation of individual patient needs. The overall goal of the position is to enhance the quality of patient management and satisfaction. It aims to promote continuity of care and cost effectiveness through the integration of case management, utilization review, and discharge planning. The Care Manager must be a highly organized professional with great attention to detail. This role requires adaptability to frequent changes and compliance with regulatory and departmental guidelines and policies.

Key Responsibilities:

• Identify cases and prioritize daily tasks.
• Review work lists to prioritize patients and identify new admissions.
• Conduct and document assessments and plans of care as per departmental guidelines.
• Participate in daily care management touchpoints according to established protocols.
• Communicate with the care management team to share priorities when necessary.
• Attend and actively participate in meetings to provide and receive updates on patient progression.
• Alert the care team to concerns impacting anticipated discharge of the patient.
• Modify discharge plans based on information shared in team meetings.
• Assist with the identification of expected discharge dates.
• Complete follow-up tasks from meetings as appropriate.
• Attend weekly complex care meetings.
• Present on patients during these meetings and collaborate to problem-solve issues.
• Proactively identify high-risk cases that require escalation.
• Discuss barriers to discharge and psychosocial concerns within a multidisciplinary team.
• Coordinate family meetings as needed to support the progression of care.
• Provide education on community resources and appropriate support groups.
• Educate and coordinate referrals to community resources and post-acute providers.
• Communicate medical milestones for transition to patients and families.
• Identify patients with discharge barriers based on ongoing assessments.
• Monitor patients throughout the day to ensure appropriate care progression.
• Assess discharge plans to determine post-discharge needs and communicate accordingly.
• Identify required authorizations for post-discharge services.
• Participate in medication resource management for non-resourced patients.
• Verify patients' understanding and agreement of discharge plans.
• Refer administrative tasks to appropriate support staff.
• Consult relevant healthcare professionals as mandated by established protocol.

We offer competitive benefits, including:

• Medical, dental & vision insurance
• Free and unlimited continuing education units (CEUs)
• 24/7 dedicated Care Line and clinical liaison support
• Personalized career consultant and "single point of contact" service
• Industry‑leading pay rates, loyalty rewards & referral bonuses
• Free tax return assistance for travelers
• 401(k) Retirement Plan
• Health Savings Account (HSA)
• Disability Insurance (Short-Term and Long-Term)
• Life and AD&D Insurance
• Paid Sick Leave (where required by applicable state or local law)
• Supplemental Insurance Plans
• Identity Theft Protection
• Pet Insurance
• Employee Wellness Programs
• Employee Assistance Program (EAP)
• Career Growth and Professional Development Opportunities

Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Health reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.

Cynet Health is a Joint Commission-accredited, Minority-Owned healthcare staffing agency headquartered in Sterling, Virginia, proudly serving healthcare facilities across the United States since its founding in 2010. As one of the nation's largest and fastest‑growing healthcare staffing firms in the nation, we staff thousands of nursing, allied health, locum tenens, pharmacy, therapy, direct‑hire, and non‑clinical professionals across hospitals, clinics, long‑term care facilities, labs and more. We're one of the most decorated staffing agencies in America-ranked a Top Travel Nursing Company by BluePipes, recognized among the fastest‑growing and most diverse staffing firms by Inc. 5000, Staffing Industry, WBJ and USPAACC-and remain deeply committed to excellence, inclusion, and community impact.

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