Digital Sales Consultant, Bilingual-Spanish/English

Digital Sales Consultant, Bilingual-Spanish/English

Titan Factory Direct is looking for a high-energy Digital Sales Consultant who thrives in a fast-paced sales environment and knows how to turn online interest into real appointments and real opportunities. Must speak Spanish and English!

If you're the person who can start conversations, build momentum, and move prospects toward buying decisions, this role puts you at the center of our sales pipeline.

You will be the first point of contact for online buyers, connecting with customers who are actively searching for manufactured and modular homes and guiding them toward the next step in their home buying journey.

This role is onsite, highly interactive, and critical to driving traffic and sales performance.

Titan Factory Direct is one of the fastest-growing manufactured and modular home retailers in the country. We are a direct retailer for Champion Homes, a nationally recognized builder with more than 70 years of industry leadership.

By selling factory-direct homes, Titan creates a streamlined buying experience that delivers exceptional value to customers while creating strong sales opportunities for our team.

The Digital Sales Consultant is responsible for managing and converting online inquiries into qualified appointments.

Lead Engagement

• Respond quickly to inbound internet leads from multiple digital platforms
• Engage prospects through phone, text, email, and CRM communication tools
• Build rapport and identify customer housing needs

Appointment Generation

• Qualify buyers and schedule appointments with our in-store Housing Consultants
• Confirm appointments and maintain active communication with prospects
• Drive consistent traffic through effective follow-up

Pipeline Management

• Maintain accurate lead records within the CRM system
• Track conversations, customer timelines, and buying readiness
• Execute consistent follow-up to nurture opportunities

Collaboration

• Coordinate closely with the sales team and management to ensure strong handoffs
• Support marketing and promotional initiatives that generate inbound interest

We are seeking individuals who are motivated, confident communicators, and highly organized.

Ideal candidates are:

• Comfortable engaging new people and starting conversations
• Strong communicators over phone, text, and digital channels
• Organized and disciplined with follow-up
• Tech-savvy and comfortable using CRM systems
• Motivated by performance goals and results

• High School Diploma or GED required
• 1-2 years of sales, customer service, call center, or lead management experience preferred
• Strong communication and relationship-building skills
• Ability to manage multiple conversations and follow-ups simultaneously
• Fluent in English and Spanish

Work inside one of the fastest-growing sectors of the housing market

Direct exposure to the sales pipeline and revenue generation

Clear career paths into Housing Consultant, Sales Manager, and leadership roles

Fast-paced environment with strong team collaboration

Competitive compensation and performance incentives

Qualified candidates will be invited to complete the Culture Index Survey as part of the next step in our recruiting process.

Equal Opportunity Employer Titan Factory Direct provides equal employment opportunities to all applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.

Background check and Drug Screen are required