Patient Navigator/RN - Structured Heart

Northern Light Eastern Maine Medical Center Bangor, ME Department: Structured Heart Position is located: Northern Light Eastern Maine Medical Center Work Type: Full Time Hours Per Week: 40.00 Work Schedule: 7:00 AM to 5:30 PM * Sign On Bonus Available* Summary: Provide nursing care in physician practices, duties can vary by practice specialty. Carry out instructions provided by clinical coordinator(s), RN Practice Manager, clinical supervisors and Director, Clinical Services of Physician Practices. Responsibilities: * Patient navigation through scheduled pre-operative testing; post-operative care at home * All Structural Heart Program registries management * Referral Management * Patient triage calls * Structural Heart statistics * Communicate effectively in both oral and written form, as appropriate for the needs of the audience. Assist departments with questions. * Provides excellent service with focus on patient and/or customer experience and ensures all functions related to customer service supports the department, member organization, and patient related goals. * Assists with staff education and training as appropriate. * Performs administrative tasks associated with the operations of department and/or organization. * Follows established procedures and standards to limit the spread of infection. * Directly leads work efforts of subordinates and/or peers. * Works to meet patient's psychological, emotional, or physical needs. * Shares knowledge and serves as resource in a team environment. * Performs other duties as assigned or required. Other Information: Competencies and Skills * Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan. * Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of belonging, empowerment, and cooperation. * Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved. * Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others. Credentials * Required Registered Nurse Education * Required Bachelor's Degree Working Conditions Northern Light Eastern Maine Medical Center is a 411- bed, regional tertiary care hospital and an American College of Surgeons-verified Level II Trauma Center. Located in Bangor, Maine, it serves as the principal referral center for a patient population of 500,000 residents across the northern two-thirds of the state. The medical center provides comprehensive inpatient and outpatient services, including advanced surgical care, neurosciences, cardiovascular medicine, oncology, and critical care. Eastern Maine Medical Center is the base for LifeFlight of Maine, a critical care air medical transport program that conducts nearly 900 missions annually, ensuring timely access to specialized care for rural and remote communities. As a member of Northern Light Health, the medical center is part of an integrated statewide health system comprising nine hospitals, numerous primary and specialty care practices, long-term care facilities, home health and hospice agencies, and emergency ground and air transport services. This integrated model supports coordinated, patient-centered care across the continuum. Eastern Maine Medical Center plays a central role in advancing clinical quality, operational efficiency, and health equity throughout the region. It is actively engaged in clinical education and serves as a training site for medical students, residents, and fellows through affiliations with academic and professional institutions. Bangor, Maine offers a stable and supportive environment for healthcare professionals. The region is home to high-performing public and private schools, including the University of Maine's flagship campus in Orono. Bangor International Airport provides convenient commercial air service with direct and connecting flights to major US hubs. The area also offers access to a wide range of cultural, educational, and recreational opportunities, with outdoor activities available year-round in Maine's forests, lakes, mountains, and coastal regions. Northern Light Eastern Maine Medical Center is a strategic hub for clinical excellence, innovation, and community health in northern New England. Questions? Contact Talent Acquisition: phone: View phone number on click.appcast.io email: View email address on click.appcast.io EMMC, Bangor, Maine, Level 2 Trauma Center, hospital, Cancer Care, Lifeflight