Human Resource Generalist

Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities .

Primary Duties

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

HRIS Transactions

• Coordinate the completion of all necessary on-boarding and integration materials and documents for new hires, rehires, transfers, and promotions.

• Review and approve employee letters of offer, transfer, or promotion.

• Send invitations for and track attendance at new hire orientations and prompt 100 percent attendance.

• Collect, review, submit, and file all new hire, rehire, promotion, and transfer paperwork.

• Ensure new work sites and managers are prepared for new hire, including plans for the first day of work.

• Process HRIS requests in Workday.

Compliance

• Create Personnel folders with the required compliance documentation.

• Supply all necessary documentation after providing a quality control check to ensure all documents are complete and the date keyed is correct.

• Ensure compliance with corporate policies, standard operating procedures (SOPs), and HR laws.

• Lead routine HR audits and compliance audits.

Employee Relations

• Provide focused employee relations support, including complex issues such as layoffs, terminations, harassment or other forms of discrimination complaints, and employee performance improvement plans (PIPs).

• Brief and discuss all employee relations complaints and investigations with your HR Manager on a timely and ongoing basis and communicate results to affected employees and managers.

Supervision

• Supervise a local Human Resources Coordinator upon successful completion of introductory period. Provide feedback as necessary.

• Act as the site team lead for HR and partner with Rehabilitation team regarding employee matters.

Recruitment

• Recruit for certain positions including internal and external position postings/advertisements and obtain budget approval for new positions with the corporate office.

• Obtain eligible compensation level/range for positions from Corporate Compensation.

• Assist interviewing candidates; validate all screening steps have been completed, and all results meet the standards for the position.

• Assist hiring managers in making selections, including all transfers and promotions, and extend job offers for positions.

Additional Responsibilities

• Conduct site visits to Colorado and Nebraska locations to ensure HR presence as needed.

• Monitors leave usage to see that it conforms to FMLA and leave-related policies.

• Review Pre-Check reports to ensure timely and accurate approval of employees' timesheets.

• Verify terminations/changes are accurately entered into employees' profiles.

• Facilitate processing of requests for benefit programs, including tuition reimbursement, leave donations programs and submit them to the Benefits and/or Payroll Department for final approval and processing.

• Coach managers and leaders on the implications of transferring/promoting/demoting employees from one position to another, regarding wages, benefits, performance expectations, timelines, HRIS actions, and any costs that may result from such decisions.

• Conduct exit interviews.

• Proactively reach out to managers regarding corporate needs, work environment concerns and increased employee development.

• Maintain confidential personnel files and benefits records in accordance with the organization's policies and HR laws. Strong focus on confidentiality, efficiency, and completeness.

• Adhere to all local, state and federal safety and environmental codes, ordinances, standards and laws.

• Perform other responsibilities as assigned.

Qualifications: Education, Experience, and Certification(s)

• Required: Bachelor's degree in human resources or related discipline

• Required: Two (2) years Human Resources experience or five (5) years management or leadership experience.

• PHR or SHRM-CP certification or ability to obtain within the first 18 months in the position.

Knowledge, Skills, and Abilities

• Knowledge of human resources laws and corresponding compliance requirements.

• Strong computer skills to include proficiency with Microsoft Office software, specifically Word and Excel.

• Ability to learn and become an expert user of HRIS systems.

• Ability to communicate in a confident, clear, and professional manner, verbally and in written communications.

• Possess broad communication skills, from front-line employees to executives.

• Solid knowledge of the principles and practices of human resource administration.

• High level of interpersonal skills to handle sensitive and confidential situations, information, and documentation.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions .

While performing the duties of this job, the employee is required to sit, talk, and listen. The employee may occasionally need to walk within an office setting. The employee may occasionally lift or move products and supplies, up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

Work Environment

While performing the duties of this job, the employee is occasionally exposed to outside-weather conditions. The noise level in the work environment is usually quiet.

What We Offer - for Benefit Eligible Employees May Include:

Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:

• Health coverage for you and your family through Medical, Dental, and Vision plans.

• Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.

• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.

• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.

• To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.

• A generous paid time-off program in which the benefits increase based on your tenure with the company.

We are an Equal Employment Opportunity Employer, making employment decisions without regard to a person's race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.

PAY TRANSPARENCY POLICY STATEMENT:

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information