Campaign Coordinator

Campaign CoordinatorTesla is looking for experienced and customer-focused Campaign Coordinators to join a specialized campaign team supporting Energy Service Initiatives. This team will coordinate high-volume replacement campaigns across our fleet while moving work from a reactive model to a proactive, priority-based scheduling model.The primary job is to own readiness across design, permitting, and other milestones; escalate blockers before they impact customers or crews; build repeatable processes and templates; and partner with Field Service so specialized crews can execute reliably. Applicants should be reliable multi-taskers who put customer experience first and have what it takes to accelerate the world towards a more sustainable future.ResponsibilitiesOwn campaign readiness for Energy Campaigns and Initiatives—confirm design, permitting, and other milestones are complete before scheduling or dispatchCoordinate daily/weekly campaign workflow for specialized Field Service Technician crews, keeping schedules accurate and aligned to priorityDrive the handoff from reactive work toward proactive, priority-based outreach and scheduling as automation and process matureContribute to developing and recommending campaign processes, playbooks and templates to standardize workflows and establish a clear foundation for automationIdentify escalation triggers at known failure points (readiness gaps, permitting delays, customer blockers, incomplete design, etc.) and drive resolution with the right ownersCollaborate with Field Managers, FST crews, operations partners, and cross-functional teams to meet campaign volume and service objectivesContinuously improve campaign operations; support future initiatives beyond the initial scope as the specialized campaign team scalesRequirementsTechnical degree, or equivalent experienceExperience in maintenance planning, project coordination, campaign operations, or customer operations in a high-volume environmentPreferred background in energy storage, Powerwall / residential energy products, utility or field service operations, or related service coordinationStrong computer skills; comfort with Microsoft Office, cloud-based tools, and scheduling / planning systems (e.g., computerized maintenance management systems (CMMS))Evidence of strong organizational skill and a proven track record managing multi-milestone workflows with many handoffsAbility to multi-task, prioritize, and work in an extremely fast-paced environmentCustomer-first mentality with clear, professional communication under pressureCompensation & BenefitsBenefitsAlong with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:Medical plans > plan options with $0 payroll deductionFamily-building, fertility, adoption and surrogacy benefitsDental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contributionCompany Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSAHealthcare and Dependent Care Flexible Spending Accounts (FSA)401(k) with employer match, Employee Stock Purchase Plans, and other financial benefitsCompany paid Basic Life, AD&DShort-term and long-term disability insurance (90 day waiting period)Employee Assistance ProgramSick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid HolidaysBack-up childcare and parenting support resourcesVoluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insuranceWeight Loss and Tobacco Cessation ProgramsTesla Babies programCommuter benefitsEmployee discounts and perks program