Server

North Ranch Country Club is a private club in Westlake Village known for outstanding service and a welcoming atmosphere. We’re looking for a friendly, dependable Server to help create exceptional dining experiences for our members. If you’re hardworking, team-oriented, and passionate about hospitality, we’d love to meet you.Related Titles: Food Server; Waiter or Waitress; Food and Beverage ServerReports to: Food & Beverage DirectorClassification: Non-ExemptWe are a non-tipping establishment and hire at competitive wages above minimum wage.Job Summary (Essential Functions)Provides attentive and personalized service to members, ensuring a welcoming and enjoyable dining experience. Responsible for taking food and beverage orders, delivering items efficiently, anticipating members' needs, and resolving any issues with professionalism. Must maintain in-depth menu knowledge, collaborate with the service team, and consistently uphold service standards with a positive, team-oriented approach.Job Tasks/DutiesSets up side station and performs assigned side (prep) work.Provides immediate attention to all members and guests upon seating.Makes sure that children are in the appropriate type of seat and are safe and secure.Distributes food and wine menus; answers questions.Fills glasses with ice water and suggests menu items.Ensure that the correct account numbers and names are given for billing.Efficiently serves food and drinks in a friendly and courteous manner, offers suggestions on daily specials and wine selections.Places orders with kitchen; informs cooks about any special cooking instructions.Assembles food on tray; procures items from each station as necessary.Serves meals; places dishes by courses in front of each person.Checks back to ensure member and guest satisfaction; replenishes water and butter as necessary.Removes soiled dishes. Clears tables after each course and resets them with appropriate silverware.Presents dessert menus, suggests and serves dessert, coffee and after-dinner drinks.Verifies accuracy of prices, state and federal taxes, tips and other charges on all checks.Presents the bill.Handles charges as prescribed by standard operating procedures.Keeps dining room and bus station areas clean.Clears, cleans and resets tables that have been vacated.Advises supervisor of any complaints as soon as they occur.Performs clean-up and closing duties as assigned by manager.Attends pre-meal meetings as requested by the Food & Beverage DirectorThanks members and guests; invites them to return.Consistently follows local and state laws and the club’s policies and procedures for the service of alcoholic beverages to members and guests.Performs other appropriate duties assigned by Food & Beverage Director.Job Knowledge, Core Competencies, and ExpectationsGreet and acknowledge members and guests.Is knowledgeable about the menu, buffet and wine list.Ability to time the service of each course.Learns members’ names and their special preferences.Knowledge of wines and spirits.Knowledge of and ability to perform required role during emergency situations.Physical Demands and Work EnvironmentRequired to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretchand twist or reach.Push, pull or lift up to 50 pounds.Continuous repetitive motions.Work in hot, humid and noisy environment.Education and/or ExperienceTwo years of comparable wait service experience is preferred.The ability to read, write, and execute basic math skills.Licenses and Special RequirementsOf legal age to serve alcoholic beverages.Must be available Tuesday, Thursday, Friday, Saturday, and Sunday. #J-18808-Ljbffr