Splunk Dynatrace / Monitoring support

Role: Splunk Dynatrace / Monitoring support

Location: Charlotte, NC or Chandler, AZ- Onsite

Duration: Full Time

Job Description:

Must Have Technical/Functional Skills

Senior Application Programmer

Process Overview

We are seeking a highly skilled Observability and Monitoring Engineer to design, onboard, and manage enterprise observability solutions using Dynatrace, Splunk and other tools. This role is critical to ensuring application performance, operational stability, and proactive monitoring across the ERF line of business. The ideal candidate will have strong technical expertise in monitoring platforms, automation, and governance, coupled with excellent collaboration and communication skills.

Job Description

· Hands on experience with Database (Oracle Teradata)

· Hands on experience in Unix,Perl,Python

· Experience in Job scheduling tool - Autosys.

· Knowledge on monitoring tools like ITRS Geneous, Splunk, Dynatrace,Remedy

· Experience with creating dashboards, reports, alerts, saved searches, and automations as per user/stakeholder requirements

· Experience with configuring inputs and new connections with Splunk DB Connect

· Knowledge on ITIL concepts like Incident and Problem Management Knowledge on Incident Management (ITSM Remedy, MyITSM)

· Must have previous production support experience. Willing to be flexible sometimes with providing stand-by out-of-hour support on rotational basis for production system (as needed)

· Good understanding of financial/banking industry

· Creative and strong problem-solving skills · Excellent written and verbal communications skills

· Ability to operate in high-pressure situations

· Results oriented, and must be able to effectively interact with Senior Management and Business Partners