Learning Administrator - Portage

Job Description

Job Description

What's the role?

The Learning Administrator provides administrative and logistical support for the MBE Affiliate Group's training, onboarding, CPE tracking, and professional development programs. This role helps ensure team members have access to organized training resources, accurate records, and a smooth onboarding experience.

Responsibilities include:

Training Coordination & Administration

• Coordinate and schedule internal training sessions, onboarding programs, and firmwide learning initiatives

• Prepare training materials, session logistics, and participant resources

• Manage training calendars, registrations, attendance tracking, and follow-up communications

• Support the administration of learning platforms, training trackers, and documentation storage

New Hire Onboarding & Support

• Coordinate new hire system setup and facilitate initial systems training

• Serve as an initial resource for onboarding-related questions during the new hire period

• Assist with scheduling and documentation for new hire check-ins and evaluation timelines
• Support staff and supervisors with training-related questions and communicate recurring issues or documentation needs to leadership

Continuing Education & Documentation

• Track CPE information, maintain related records, and prepare reports for leadership review

• Maintain training assignments, user records, course materials, and completion reports within the LMS or training tracking system

• Format, update, and organize training materials provided by subject matter experts

• Maintain and update existing training guides, checklists, SOPs, and onboarding documents as directed

Reporting & Continuous Improvement

• Collect training feedback, maintain participation records, and summarize results for leadership

• Help maintain accurate training records and support process consistency across the organization

• Assist leadership by preparing reports and documentation related to training and professional development activities

What experience and skills do I need to be successful?

Required Skills and Experience

• 2+ years of administrative support, office coordination, training administration, or related experience

• Strong written and verbal communication skills with the ability to interact professionally with employees, supervisors, and firm leadership

• Exceptional organization skills with the ability to manage multiple projects and priorities simultaneously

• High attention to detail and commitment to maintaining accurate records and documentation

• Ability to maintain confidentiality regarding employee and client matters

• Proficiency with computers and standard business software applications

• Strong multitasking abilities and the capacity to stay organized in a fast-paced environment

Preferred Qualifications

• Experience supporting training programs, onboarding, or learning administration

• Experience working with learning management systems (LMS) or training tracking platforms

• Experience coordinating schedules, events, or internal programs

• Familiarity with continuing education (CPE) tracking and reporting processes

• Experience working in a professional services or public accounting environment is a plus

Great Perks and Benefits:

Some major perks this firm can offer are long-term job stability, work-life balance to support raising a family, and significant opportunities to grow your career within the firm. In addition:

• Competitive medical, dental, and vision insurance plans.
• FSA/HSA account options.
• Paid Time Off (PTO).
• 401k employer matching program to save for retirement.
• Tuition reimbursement, CPA assistance, and professional growth opportunities through continuing education.
• Supplemental insurance options for life, AD&D, STD, LTD, and critical illness.
• Bonuses for helping with business development leads.
• Incredible potential for upward mobility and career growth.

What will my schedule look like?

This role supports our office hours of Monday-Friday, 8 a.m.- 5 p.m. Ideally, this role is based in our Baraboo office. We are open to experienced talent working in a hybrid arrangement at another of our MBE offices with expectations to be onsite at our Baraboo office for facilitating in person training, new hire orientation, or team collaboration needs.

How do I join?

The first step is applying with your resume. Qualified candidates will then complete a phone screen with HR, followed by an interview with the MBE team.

What else are you hiring for?

See all MBE CPA's openings on their website, or reach out to our Lead Recruiting Partner, Brock Kazda, on LinkedIn.

More about the MBE Affiliate Group:

MBE CPAs is a team of accounting experts who use our industry-based knowledge to help others succeed in their financial journeys. We expanded our services from just accounting and tax to now include an entire affiliate group of services to support our clients with 19 office locations, including 13 in Wisconsin in Black Earth, Door County, Fort Atkinson, Mauston, Marshfield, Portage, Reedsburg, Sauk City, Sun Prairie, Tomah, Wausau, Wisconsin Dells-Lake Delton, and our corporate headquarters in Baraboo, plus offices in Phoenix, Goodyear, and Chandler, Arizona, in Scottsbluff and Kimball, Nebraska, and Durango, Colorado.