Ticket Booth Attendant (Temporary Full Time)

Hagadone Marine Group represents The Hagadone Corporation's nautical business interests in retail boat sales, service, construction, storage, and recreation throughout North Idaho, Spokane, Western Montana and the Inland Northwest. Lake Coeur d'Alene Cruises is an integral part of HMG providing the highest quality cruises and catering events on Lake Coeur d'Alene. This position is integral for our Holiday Season which will run from November 2026 through January 3rd, 2027.

Key Responsibility Areas

• Provide the highest possible level of service to our Guests

• Selling and printing cruise tickets

• Clear and professional communication of information and directions to Guests

• Open location on time

Major Duties

• General Administration

• Greeting Guests

• Answer phones

• Reply to emails

• Responsible for daily change bank, revenue deposit and reports

• Must possess good cognitive skills in the areas of reading, proofreading, and problem solving/reasoning to assist in addressing a wide variety of Guest requests.

• Basic math and money handling skills.

• Must have a good or corrected vision to read a computer screen and verify data entries.

• While a uniform is provided, a neat, crisp, professional appearance is essential.

• Present a positive attitude and willingness to resolve all challenges

• Ability to describe all products and services provided with confidence and enthusiasm

• Provide efficient, courteous service to our Guests.

• Convey a calm and organized disposition even when busy.

• Work as a part of a team.

• Responsible and self-motivated independence

Schedule Requirements and Physical Demands:

• Able to work an average of 30-40 hours per week.

• Able to work a variety of shifts, which include weekends, nights, days, and holidays.

• Able to walk and stand on your feet for up to 8 hours at a time.

• Able to walk on wood docks, tile, carpet, and up and down stairs.

• Able to work in area of constant motion from wave action.