Client Services Specialist II - Agent Services Call Center
SGS Consulting
Job Responsibilities:
- Solid knowledge of prescription drug reimbursement, including insurance plan types, PBM and major medical benefits, prior authorizations and appeals processing. Ability to work in a fast-paced environment, handling both inbound and outbound calls. Must be organized, detail-oriented and able to document cases clearly and accurately in accordance with the program guidelines. Good communication skills are essential, both internal and external. Knowledge of Medicare benefits, enrollments and LIS assistance. Plans and organizes work assignments, set priorities and completes work with a minimum of supervision
Skills:
- Orders Sales Suppliers
- Website Navigation
- Commission Inquiries
- Healthcare Experience - Medicare Experience
- Call center and Sales Support - Product Knowledge and Sale
Education/Experience:
- Associates degree in related field or equivalent experience is required.
Vacancy posted 11 days ago
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