Physical Therapy Technician

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

We are an outpatient physical therapy clinic in Lacey, WA. that is experiencing rapid growth and we pivot often to meet the demands of an ever changing healthcare landscape. Ask anyone in town and you will discover we have an incredible reputation in the community and have an abundance of great people ready and waiting for you to serve to the best of your ability. We have placed in the top 3 for Best of South Sound 2023-2026.

Are you passionate about helping people move better and feel their best with a quest to learn more? Join our team as a Physical Therapy Technician and gain hands-on training in cutting-edge regenerative technologies like EMTT, Stimpod, red light therapy, Pulse PEMF, HBOT, and PEMF —tools that are changing lives every day. This is a unique opportunity to be part of a forward-thinking clinic where you’ll not only assist with innovative treatments.

If you’re thinking about a future career in healthcare, this role is a great transitional step to gain valuable experience in a clinical setting that is forward thinking.

In addition to supporting treatment sessions, you’ll play a vital role in the day-to-day operations of the clinic—playing a key role in maintaining a clean, organized, and patient-ready environment, including laundry and equipment preparation. You’ll also handle phone calls and help with patient engagement , supporting our team’s efforts to deliver an exceptional patient experience both in and out of the clinic. Part of your tasks will be administrative in nature in order to coordinate a patient's care including scheduling appointments and returning messages and organizing documents in the EMR (electronic medical record) system and our CRM (contact relational management) system.

We’re looking for someone just like you—someone driven to be an excellent team player, learn, grow, and make a real difference in the health and recovery journey of others. Watch this video to see how life changing Regen Medicine can be: In-person training will be provided for learning all of the Regenative Medicine services. We are a dynamic clinic that will allow room for growth if you bring a team player mindset and you are always looking for ways to help clients and team members.

Key Skills & Attributes for Our Physical Therapy Technician Role
(with Administrative Tasks and Patient Engagement Responsibilities)

• Excellent verbal communication skills – Loves talking to people both in person and on the phone; comfortable initiating and guiding conversations with warmth and professionalism. Willing to call patients for follow up calls and feedback and relying messages to the therapist. 

• Active listening ability – Listens attentively without interrupting, shows genuine curiosity, and asks thoughtful follow-up questions to fully understand patient needs, goals, and motivations.

• High emotional intelligence – Reads nonverbal cues, responds with empathy, and creates a safe, welcoming environment where patients feel truly seen and heard.

• Relationship-builder mindset – Easily connects with a wide variety of personalities, builds trust quickly, and leaves patients feeling cared for, not just treated.

• Sales comfort with a service heart – Confident in recommending additional services that will benefit the patient, because they believe in the value of what we offer and are passionate about helping others heal. Service heart means willing and able to do what is needed in the moment including scheduling patients, messaging patients, calling and accepting payments. 

• Ability to make outbound calls – Willing and excited to connect with leads over the phone, answer their questions, understand their story, and inspire them to schedule a consult. 

• Comfortable with goal-oriented conversations – Skilled at guiding conversations toward action without pressure, by educating and building authentic trust.

• Curiosity and problem-solving – Enjoys figuring out what makes each person tick and tailoring communication to match their needs and personality.

• Team player with a growth mindset – Open to feedback, always learning, always willing to help in any situation, understand other duties as assigned, and excited to be trained in regenerative technologies and patient engagement strategies.

Clinic hours are 7:00 AM–6:30 PM Monday–Tuesday and 7:00 AM–6:00 PM Wednesday–Friday.

Review our website at and check out our Google and Facebook reviews.

Job Type: Full-time

Benefits:

• 401(k) matching
• Employee discount
• Health insurance
• Life insurance
• Paid time off/combo leave for sick pay
• Vision insurance

Medical specialties:

• Physical & Rehabilitation Medicine

Schedule:

• Day shift
• Monday to Friday
• No weekends

Ability to commute/relocate:

• Lacey, WA 98516: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Therapy/Medical Terminology: 1 year (Preferred)

Work Location: In person