Water Services Superintendent - Water Distribution

ABOUT THIS POSITION

The City of Phoenix Water Services Department, one of the nation's largest potable water utilities, treats and delivers safe, reliable drinking water to 1.5 million customers across approximately 540 square miles. Phoenix Water Services also manages the sewer collection system and treats wastewater for 2.5 million residents in metropolitan Phoenix.

Water Services Superintendent makes operational decisions daily as well as in the absence of the division head, and has the responsibility of managing a 24-hour, 7 day a week operation. Direct and indirect supervision is exercised over administrative and technical staff including Utility Supervisors. This position reports to the Deputy Water Services Director in charge of the Water Distribution Division. Work is guided by policies, best management practices, and assignments are received from the division head. The WSS should be capable of exercising considerable independent judgment in accomplishing the work of the division. Success is measured through organizational performance, reports, conferences, program results, and economy of operations.

IDEAL CANDIDATE

• Understanding of federal, state, and local water and wastewater regulations, safety, and environmental requirements.
• Strong written and verbal communication skills.
• Ability to do the following:
  • Develop and review best management practices, regulations, policies, and procedures which impact organizational performance, and supervise application of the practices to increase safety, efficiency, good public relations and seamless service.
  • Observe, compare, and monitor data to determine compliance with prescribed operating or safety standards.
  • Make independent, reasonable, and sound decisions with minimal supervision.

SALARY

Pay Range: $102,668.80 - $137,592 annually.

Hiring Range: $102,668.80 - $131,040 annually.

Pay Range Explanation:

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

Internal Only: Please understand that this is pay grade 069. If selected, your salary offer will be based on the applicable promotion or demotion worksheet in accordance with the City Pay Ordinance.

• Promotions occur when the last two digits of the pay grade increase.
• Demotions occur when the last two digits of the pay grade decrease.
• Lateral transfers occur when there is no change to the last two digits of the pay grade.
• When there is a change in the first digit of the pay grade, there may also be a change to your classification or unit.

Your job classification can be found in eCHRIS > Personal Details under your name, located in the top left section of the page.

The pay grade and classification/unit of your current position may be found by looking up your job title on the job description page .

BENEFITS

A comprehensive benefits package is offered which includes:

• Traditional pension with employer and employee contributions, click here for more details: Pension Information
• 401(a) and 457 plans with employer contributions
• Choice of generous medical HMO, PPO, or HSA/HDHP plans
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan
• Wellness incentive of up to $720 annually
• Dental, vision, and life insurance options
• Employer paid long-term disability
• Free Bus/light rail pass
• Tuition reimbursement program up to $6,500 per year
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
• Federal Student Loan Forgiveness offered through Savi

For more details, visit: Unit 007 Benefits

MINIMUM QUALIFICATIONS

• Three years of professional water industry experience.
• Two years of progressively responsible supervisory experience in a large, multi-facility utility, water distribution system, wastewater collection system, water treatment facility;
• OR Two years of progressively responsible supervisory experience in a large, multi-facility or wastewater treatment facility, water or environmental quality;
• OR Two years of progressively responsible experience in a large wastewater treatment facility management, utility security management, operations, maintenance, and repair.
• Bachelor's degree in public administration, business administration, management, engineering, or a related field.
• Other combinations of experience and education that meet the minimum requirements may be substituted.
• Possession of an Arizona Department of Environmental Quality Grade III certification in Water Distribution at the time of application.
• Possession of an Arizona Department of Environmental Quality Grade IV certification in Water Distribution by the end of the probation.
• All finalists for positions are subject to a criminal background check applicable to the department or position.
• This position requires the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.
• For information regarding pre-screening and driving positions, click here .
• The City job description can be found here .

PREFERRED QUALIFICATIONS

The minimum qualifications listed above, plus experience in/with the following:

• Producing written documents with clearly organized thoughts using proper English sentence construction, punctuation, and grammar.
• Developing training programs to expand the technical knowledge of staff so they can more efficiently perform their jobs.
• Microsoft Office, email, and computerized maintenance management system (CMMS).
• Water Distribution or similar field in a professional capacity.
• Managing staff in a union environment.
• Supervising admin & technical Staff.
• Large complex budgets.

RECRUITMENT DATES

Recruitment closes June 03, 2026. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

HOW TO APPLY

Apply online by completing the required information and attaching, as one document , your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

WE ARE HERE TO HELP

• Job interviews may be held by video or audio conference.
• If you are in need of computer resources, click here for free options.
• Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance. Click here for more information.
• Explore other Employment Opportunities with the City of Phoenix .
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• If you require assistance at any stage of the application process due to an accessibility issue, please contact the Human Resources Department by phone at View phone number on click.appcast.io or by text at View phone number on click.appcast.io . You may also fill out and submit a Reasonable Accommodation Request Form .

REFERENCE

Water Services Superintendent, JC:51460, ID# 61873 , 05/20/2026, USM, JG, Benefits:007

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City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.