Customer Service Specialist
Sherwin-Williams Paint Store
Job Description This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. The individual selected for this role will be expected to work at Store #5189, located at: 15930 Shady Grove Rd, Gaithersburg, MD 20877. This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits, and more. Additional benefits include a generous time away from work package, including personal leave, paid parental leave, medical leave, vacation, holidays, among other benefits. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public. Responsibilities Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and consistently with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales Qualifications Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must have a valid, unrestricted Driver’s License Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position Preferred Qualifications: Have at least a High School diploma or GED Have at least one (1) year of experience working in a delivery, retail, or customer service position Have previous work experience selling paint and paint-related products Have previous work experience operating tinting and mixing equipment Ability to read, write, comprehend, and communicate in more than one language Ability to read, write, comprehend, and communicate in Spanish About Us At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It\'s all here for you... let\'s Create Your Possible What is the Process to get Started? #J-18808-Ljbffr
$20 - $25 per hour
...We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That means building... ...and businesses. Our Customer Service Specialist position gives you an opportunity to...SuggestedHourly payWork at office- ...Orkin in Gaithersburg, MD is hiring a Customer Service Specialist to deliver top-tier pest control support. You’ll handle calls, schedule visits and optimize routes, always prioritizing empathy and accuracy. You’ll use a Windows-based system, maintain customer data, and...Suggested
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Join a paid focus group panel from home and earn up to $790 a week. Focus Group Panel connects everyday people with remote focus groups, surveys, and product tests from brands you already know. You qualify if you're comfortable sharing your opinion — no experience, no ...SuggestedFull timePart timeRemote work- ...James Reid - State Farm Agent in Rockville, Maryland is seeking a Customer Relations Representative to enhance customer experiences and... ...growth. The ideal candidate will demonstrate exceptional customer service and attention to detail while addressing customer inquiries....Suggested
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...Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule...SuggestedHourly payWeekly payExtra incomeTemporary workPart timeFor contractorsSeasonal workRemote workWork from homeFlexible hours$790 per week
...Searching for a customer service job? Before you apply — this pays you to share your opinion, not answer phones. No customer service experience needed. Focus Group Panel is real market research — actual companies paying for honest feedback on their products and services...Full timePart timeRemote work- ...Join a dynamic team where you'll enhance the shopping experience by assisting customers, managing transactions, and maintaining a welcoming store environment. Bring your customer service skills and organizational talents to a role that values your contributions and offers...
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...Customer Service Representative - State Farm Agent Team Member As a Customer Service Representative - State Farm Agent Team Member with Miguel Malca - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful...For contractors$13 - $16 per hour
Ace Hardware Cashiers and Customer Service Associates assist customers with purchases, operate the register, help customers locate tools and hardware items, answer basic home improvement questions, restock shelves, organize merchandise, and help maintain store cleanliness...Hourly payFull timeFlexible hours- ...The Sherwin-Williams Company is seeking a Customer Service Specialist in Rockville, MD to assist wholesale and retail customers, answer questions about products, and recommend solutions. You will resolve concerns promptly and help maintain high quality and display standards...
$20 - $25 per hour
...Customer Service Specialist We need your next-level service mindset at the best in pests. As part of the Orkin team, you'll be critical to helping our customers feel we've delivered on our promise. That means building on our reputation for top-notch service from...Hourly payWork at office- Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer...For contractorsWork experience placementFlexible hoursAfternoon shift
- ...Job Description Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly...Contract workFor contractorsWork experience placementLocal areaFlexible hoursAfternoon shift
$80k
...Commercial HVAC Service Sales Representative Reports to: Sales Team Leader Job Description: We are a Commercial HVAC and Plumbing... ...a background in HVAC, mechanical systems, and well-established customer relationships within the Washington Metropolitan Area. In...Full timeWork at office- ...Industry leaders will train all new canidates, but you must be: Coachable and demonstrate high integrity Your have a desire to help others Excellent written and verbal communication skills Strong organizational skills with a proactive, customer-focused mindset....Remote jobFull time
$750 per week
...insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences.Role Overview:We are welcoming participants from all backgrounds, including anyone looking for administrative assistant...Part timeCasual workRemote workFlexible hours- ...Join our team as a Customer Service Associate and deliver exceptional shopping experiences. Engage with customers, manage transactions, and keep the store organized and welcoming. If you excel in customer service, communication, and teamwork, this is your opportunity...
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$17 - $21 per hour
...terms and conditions apply. At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one... ...them and taking care of them with one of the highest customer service scores in retail! We make dreams happenapply today!...Hourly payPart timeWeekend workWeekday work- ...Customer Service Representative Our client in Rockville, MD is seeking a Customer Service Representative to join their team! The role of the Customer Support Representative encompasses engaging with clients across diverse sectors with the primary focus on delivering...Local area
$40k - $50k
...Customer Service Representative - State Farm Agent Team Member As a Customer Service Representative - State Farm Agent Team Member with Miguel Malca - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful...For contractors$790 per week
Join a paid focus group panel from home and earn up to $790 a week. Focus Group Panel connects everyday people with remote focus groups, surveys, and product tests from brands you already know. You qualify if you're comfortable sharing your opinion — no experience, no ...Full timePart timeRemote work$790 per week
...Looking for a customer service job? This one pays you to give your opinion — no phones, no scripts, no customer service experience needed. Maxion Research runs paid studies where real companies pay for honest feedback on their products and services. Active members...Remote work$22 - $24 per hour
...Customer Service Representative Gaithersburg Garage Doors - Rockville, MD Home Service Experience Preferred | Hiring Immediately Have you worked in HVAC, plumbing, electrical, garage doors, roofing, restoration, appliance repair, pest control, landscaping, or...Local areaImmediate start$18 - $19 per hour
...Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team...Hourly payStart working todayLocal area- ...Join a dynamic team where you'll enhance the shopping experience by assisting customers, managing transactions, and maintaining a welcoming store environment. Bring your customer service skills and organizational talents to a role that values your contributions and offers...
$15 - $17 per hour
...growing company. This is front office work that requires extensive customer interaction on the phone, and we strive for 100% customer... ...few weeks. We are experiencing an unprecedented demand for our services, which means a full-time position with competitive wages. We're...Hourly payFull timeFor contractorsWork at officeLocal areaWork from home
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