Replacement Sales Rep - Wilmington

Replacement Sales Representative

The Replacement Sales Rep is responsible for promoting and selling the Pella Product line directly to homeowners. This role will regularly work customer homes to measure, perform product presentations, prepare quotes, and explain pricing to satisfy their replacement window & door needs.

Essential Duties and Responsibilities

• Always exhibits the highest standard of personal ethics and adheres to all Pella Carolina policies.
• Promote a culture of safety and accountability by adhering to established protocols, proactively identifying potential risks, and fostering a workplace environment where safety is a shared priority.
• Responsible for maintaining the Pella Standard of a minimum of a 30% Year-to-date close percentage and/or hitting sales volume goals and budget after 90 days of employment.
• Develop personalized monthly and annual goals that support the companys goals set by management.
• Develop and maintain accurate Pella product knowledge as well as competition comparisons.
• Provide excellent customer service to existing customers and actively seek out business referrals.
• Increase sales volume, profit margin, and market share for Pella products while maintaining a high closing percentage.
• Ensure accurate pricing and details in all jobs to maintain profitability and effectively communicate all necessary information regarding ordering, delivery, special instructions, customer request, method of payment, etc
• Provide after-sales service to our customers to maintain satisfaction.
• Other duties as assigned by management.

Requirements

• Must meet company driver qualification and insurability requirements and maintain acceptable motor vehicle record.
• Technology literacy (Tablets, Phones, Laptops, etc.)
• Outgoing and highly motivated personality with excellent communication and interpersonal skills.

Education and Experience

• Bachelor's degree preferred.
• 1 or more years of outside sales experience.

Work Environment

The role requires significant time in the field with customers and standing for long periods when needed.

Benefits

• Competitive Compensation
• Insurance (medical, dental, vision)-First of the month after 30 days of employment
• 401(k)/ 401(k) matching- 100% of first 1% contributed and 50% of the next 5% after 1 year of employment
• Profit sharing
• 10 Paid Holidays
• Vacation/ PTO
• Life Insurance

Most people talk about culture, but we live and breathe it in all that we do. We care about our customers and our associates. We strive to provide a work environment that follows our beliefs:

• Culture: We are a team-oriented company. We believe in our employees and strive to improve the lives of those we serve.
• Benefits: Comprehensive benefit packages
• Growth: We believe in our employees and encourage them to grow both personally and professionally. As a company, we invest in our employees.
• Work-Life Balance: We take pride in our employees having a well work-life balance
• Our People: Here you will work side by side with very knowledgeable people in the industry and build relationships that last.

Pella Windows & Doors of the Carolinas and Southwest Virginia is an equal opportunity employer. The company does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or other protected statuses as applicable by local, state, and federal laws. Hiring decisions are based solely on qualifications and business needs.

If you are an individual with a disability, you may be entitled to a reasonable accommodation as defined under the Americans with Disabilities Act. If you require a reasonable accommodation at any time during the application or employment process, please contact Human Resources and provide the position details and your requested accommodation.