HUMAN SERVICES PROGRAM CONSULTANT II - (BLIND SERVICES)

Human Services Program Consultant II - Blind Services

This position functions as a case manager for assigned students attending the Career, Technology and Training Center for the Blind & Visually Impaired in Daytona Beach. As a case manager, the incumbent will be responsible for providing adjustments to blindness, counseling, and vocational rehabilitation counseling services, developing plans for acquiring independent living skills and/or identifying and pursuing an appropriate vocational goal and recommending ancillary services. The incumbent will be expected to model, demonstrate, and guide other employees in the use of the principles of flexibility, adaptability, and approachability - while adhering to applicable laws, rules, policies and procedures.

Duties & Responsibilities:

• Provide adjustments to blindness, counseling, and vocational rehabilitation counseling services to include guidance and counseling, interpreting medical reports, and evaluating data.
• Assist students in the development of plans for acquiring independent living skills and identifying and/or pursuing an appropriate vocational goal.
• Conduct and/or participate in weekly seminars on adjustment to blindness.
• Follow through on arrangements for recommended ancillary services; i.e. drug counseling, alcoholism, and psychological counseling, etc.
• Maintain updated client contact reports.
• Schedule and conduct ICP, Monthly and Exit Staffing's.
• Contact the referring counselor to schedule participation in staffing's.
• Produce reports for Staffing of each assigned client.
• Conduct orientation class for each new class of students.
• Maintain communication with assigned student's referring counselor and family (with proper consent) to provide information regarding training status and encourage participation in the rehabilitation process.
• Assist in public education and relations to include speaking engagements, participation in community and professional organizations and providing tours to CTTC visitors.
• Assist in the coordination of medical services, serve as a liaison to other agencies serving the client to include psychological services.
• Collect, review and disseminate relevant information from outside consultations and respond to emergency mental health needs of students.
• Provide consultation and assistance related to vocational evaluation, situational assessment and career counseling issues.
• Make recommendations to supervisor and CTTC counseling staff for appropriate career assessment strategies including vocational evaluation, situational assessment and career counseling for inclusion in client's Individualized Plans for Employment (IPE).
• Train CTTC staff in aspects of career counseling and exploration for the visually impaired.
• Assist associates in the identification and analysis of assessment tools and career information that can be adapted for persons who are blind or visually impaired.
• Upon request, evaluate qualifications of consultants in vocational evaluation techniques for the visually impaired and train consultants in DBS policies and procedures.
• Assess the appropriateness and effectiveness of techniques and career assessment/exploration tools for center staff and consultants.
• Evaluate new and/or updated career exploration and vocational evaluation tools as they become available.
• Perform other duties as requested.

Knowledge, Skills & Abilities:

• Ability to communicate effectively.
• Ability to plan, organize and coordinate work assignments.
• Knowledge of the theories and practices in vocational rehabilitation guidance and counseling.
• Knowledge of interviewing techniques.
• Knowledge of medical and psychological aspects of disability groups.
• Knowledge of the principles and techniques of effective communication.
• Knowledge of employment resources and vocational rehabilitation resources.
• Knowledge of methods of compiling, organizing and analyzing data.
• Knowledge of the principles, methods and techniques of teaching the visually disabled.
• Knowledge of technological devices for visually impaired persons.
• Ability to compile, organize and analyze results.
• Ability to provide counseling and guidance in the area of career planning.
• Ability to establish and maintain effective working relationships with others.
• Ability to work independently.
• Ability to plan, organize, and coordinate work assignments.
• Ability to review medical, social and psychological records of the visually impaired and to make recommendations for further examinations.
• Ability to establish and maintain effective working relationships with others.

Who We're Looking For:

The ideal incumbent must be productive under tight timeframes, balance multiple and competing priorities, and maintain goal-directed behavior and performance sometimes under stressful conditions. The incumbent must interact courteously with others. The performance and behavior of all employees must demonstrate consideration of the workload concerns of others and must not negatively affect productivity and morale of the unit. Attendance is an essential function. Other Miscellaneous Duties: Performs other duties as requested. Some travel is required.

Minimum Qualifications:

• A bachelor's degree from an accredited college or university in a field of study reasonably related to social, behavioral, rehabilitative science, education, visual disabilities, or vocational rehabilitation, to indicate a level of competency and skill demonstrating basic preparation in a field of study such as vocational rehabilitation; or
• Four years of professional and relevant experience in social, behavioral, rehabilitative science, education, visual disabilities, or vocational rehabilitation.

Preferred Qualifications:

• A bachelor's or master's degree from an accredited college or university.
• Three (3) to five (5) years' experience in social, behavioral, rehabilitative science, education, visual disabilities, or vocational rehabilitation.
• An ability to establish and maintain education and experience requirements to ensure an understanding of the evolving labor force and the needs of individuals with disabilities.
• Knowledge of the Workforce Innovation and Opportunity Act (WIOA).
• Knowledge and experience in case management.

Division of Blind Services Mission Statement:

The Division of Blind Services ensure blind and visually impaired Floridians have the tools, support and opportunities to achieve success. In partnership with others, we create a barrier-free environment in the lives of Floridians with visual disabilities. The Florida Division of Blind Services helps blind and visually impaired individuals achieve their goals and live their lives with as much independence and self-direction as possible. The Division serves thousands of Floridians through its plethora of programs and services. District and Satellite Offices located throughout the state, as well as the Career, Technology and Training Center for the Blind & Visually Impaired (CTTC), and the Braille and Talking Books Library. The Division of Blind Services has become a national model in education, employment and other services that foster independence for blind and visually impaired Floridians.

FLDOE: Division of Blind Services Working for the State of Florida has Benefits!

• State Group Insurance Coverage options+ (health, life, dental, vision, and other supplemental options)
• Nine paid holidays and a Personal Holiday each year.
• Student Loan Forgiveness Program (Eligibility required).
• Tuition Fee Waivers (Accepted by major Florida colleges/universities).
• Maternity and Parental Leave Benefits.
• Retirement plan options, including employer contributions (
• Annual and Sick Leave Benefits.
• Flexible Spending Accounts.
• Ongoing comprehensive training provided.
• Highly skilled, professional environment.

For a more complete list of benefits, visit

We care about the success of our employees.

We care about the success of our clients.

We are always improving our technology, our tools, our customers' experiences and ourselves.

We offer rewarding experiences for reliable, compassionate and professional employees.

Leave Information:

• CS Annual Leave - All full-time Career Service employees filling established positions earn annual leave in varying increments dependent upon years of creditable service. Employees with up to 5 years of creditable service earn 8.667 hours per month, with 5 to 10 years earn 10.833 hours per month and those with over 10 years of service earn 13 hours per month. Employees in Senior Management Service and Selected Exempt Service positions are credited with 176 hours of annual leave upon appointment. In subsequent years, the annual allotment is credited on the anniversary date of the initial appointment.
• Sick Leave - Career Service employees earn 8.667 hours of sick leave credits per month.

Background Screening Requirement:

It is the policy of the Florida Department of Education that applicants for employment/volunteer undergo Level 2 background screening in