Columbarium Installer / Field Service & Sales Representative

Job Description

Job Description

Job Title: Columbarium Installer / Field Service & Sales Representative

Location: Corbin, KY — travel across assigned North America territory

Doric is hiring a traveling and in-house installer who will assemble, install, maintain, and occasionally sell columbarium and related products. This role combines field installation, customer-facing support, and light sales to existing and new clients.

Key responsibilities

• Travel to customer sites and install columbarium and associated products per company specs and site requirements.
• Assemble units at the home office in Corbin, KY as needed.
• Read and interpret technical drawings, schematics, installation manuals, and work orders.
• Operate or coordinate with crane operators and other heavy equipment for installations.
• Provide on-site demonstrations, customer training, and clear customer communication.
• Report job status, materials used, time, and maintain accurate documentation.
• Maintain inventory of tools, parts, and consumables; request replenishment.
• Follow company safety protocols; maintain a clean, professional worksite.
• Escalate complex technical issues to project manager; assist with estimates, site surveys, and post-install follow-ups as required.
• Represent the company in sales activities during travel.

Required skills & qualifications

• High school diploma or equivalent preferred.
• 1–3 years hands-on installation, field service, or related experience preferred.
• Proficient reading basic schematics and site plans.
• Competent with hand and power tools.
• Strong problem-solving, time management, and customer-service skills.
• Comfortable working in varied outdoor environments (cemeteries, parks).
• Ability to lift at least 75 lbs, climb ladders, and work in confined spaces.
• Valid driver’s license with acceptable driving record; able to cross international borders.
• Basic computer/smartphone literacy (email, navigation, mobile work orders).

Desired certifications

• Forklift and lifting equipment certification beneficial (training available).

Travel, schedule & equipment

• Regular travel within assigned territory; overnight stays and air travel as needed.
• Flexible schedule — may include early starts, late finishes, and weekends.
• Reliable personal vehicle for airport trips (mileage or per diem policy).
• Company provides major tools, PPE, diagnostic equipment, and parts kit.

Training & onboarding

• Orientation on company policies, safety, tools, and systems.
• Job-specific technical training and field shadowing with senior installer until competency demonstrated.

Performance metrics

• Installation quality (first-time completion, rework frequency).
• On-time arrival and job completion rates.
• Customer satisfaction and accurate documentation/inventory usage.
• Safety record and adherence to protocols.

Compensation & benefits

• Salaried position with per diem or company-provided accommodations for overnight travel.
• Salary to be dependent on experience and qualifications
• Standard benefits package.
• Opportunities for bonuses based on new sales and job proficiency.

Conduct & professionalism

• Represent the company professionally (dress code, ID display).
• Respect customer property and privacy; maintain clean work areas.
• Follow ethical and confidentiality guidelines on sensitive job sites.

Submit resume and brief cover letter highlighting relevant installation/field experience and willingness to travel.

Doric is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, religion, sex, national origin, disability, or protected status.