Certified Medical Assistant (CMA)

Job Description

Job Title: Certified Medical Assistant

Job Status: Full-Time

Minimal Qualifications

Education: Certification in Medical Assisting preferred. High-school diploma required

Experience: One-year CMA experience preferred. Healthcare experience required

Summary

The Certified Medical Assistant (CMA) is a key member of Palmetto Digestive Health Specialists and is responsible for providing clinical expertise and ensuring all patients receive high quality care with excellent customer service.

Job Responsibilities

• Escort patients to examination rooms to prepare for physician
• Interview patients to obtain medical history, medication and chief complaint
• Collect patient’s height, weight, and vital signs
• Explain treatment plans, medications, or physicians’ instructions to patients.
• Communicate with outside medical facilities to schedule patients for tests or admission
• Obtain prior authorizations for patients’ medication or testing
• Prepare treatment rooms for patient examinations, keeping rooms clean and neat
• Dispose of contaminated supplies
• Perform administrative duties such as: answering phones, completing insurance/FMLA forms, scheduling appointments or procedures for patients

Skills/Knowledge

• Strong patient centered focus
• Work efficiently in a fast-paced environment
• Reliability

• Medical Terminology
• Basic computer skills and data entry
• Clear verbal and written communication skills
• Proactive and anticipate physician and patient needs
• HIPPA Compliance

• Strong work ethic
• Multi-Tasking
• Excellent customer- service
• Problem- solving and good judgement

Core Values/Service Excellence

• Addresses patient concerns and resolves conflict
• Demonstrates a passion for patient care and education of medical diagnosis
• Possesses commitment to interpersonal excellence
• Displays common courtesy and professional attitude and appearance
• Shows respect for fellow employees through teamwork