Quality Control Specialist

ePac Flexible Packaging has locations across the United States, Canada, Europe, Africa, Southeast Asia, and Australia. Built on breakthrough digital printing, ePac is at the crossroads of advanced technology and manufacturing. ePac’s mission is to provide consumer packaged goods companies the ability to compete with large brands with great packaging. Our customers are predominantly small and medium‑size CPGs, many of whom are focused on creating natural and innovative products for their consumers. Since opening our first manufacturing facility in 2016, our mission has been clear – to help small brands obtain big brand presence, give back to the communities we serve and contribute to the creation of a more sustainable, circular economy. Benefits 3 Medical Options Dental Vision Employer Paid Short Term Disability Employer Paid Long Term Disability 401K with employer match 120 hours Paid Time Off Paid Holidays Potential for Profit Sharing Opportunity We’re opening a brand-new plant in Mesa, Arizona, and seeking a production planning coordinator for this exciting launch. This is a rare opportunity to build something from the ground up! If you thrive in a fast‑paced entrepreneurial environment and love turning strategic vision into operational excellence, this is the challenge for you. Why Join ePac? At ePac, you’ll be part of a global company with a local heart. We offer a dynamic, inclusive environment where your ideas matter and your leadership drives growth—for our people, our customers, and our communities. Summary of Position The Quality Control Specialist is responsible for the overall development, implementation and maintenance of the organization's Quality Management System. The Quality Control Specialist develops, implements and manages quality control systems designed to ensure continuous production of advanced flexible packaging and applications (consistent with established standards, customer specifications and production goals). The position supervises Quality Control Coordinator(s) if required and has a direct line of reporting to the Plant Director, with a dotted line to our Manager, Quality Systems and Compliance. Essential Functions and Responsibilities Ensure the Quality Management System conforms to customer, internal, ISO and regulatory requirements. Update quality documentation to ensure best and correct practices are in place. Formulate, document and maintain quality control standards and on‑going quality control objectives. Work with management and supervisory team on developing and executing corrective action plans related to quality concerns: complaints, global corrective actions, other chronic quality issues. Identify and record quality‑related problems, initiate action to prevent nonconformance, and recommend solutions. Oversee customer requested audits. Develop Corrective Action Plans for nonconformities discovered during those audits. Communicate, coach, train and guide direct reports and discuss any issues or concerns. When necessary, ensure that trial runs are designed and conducted in a manner intended to identify potential quality issues and result in a quality plan aimed at preventing nonconformances. Ensure a high level of internal and external customer service. Investigate, document all customer issues and complaints, determine root cause for each issue and corrective actions. Supervise inspection and testing activities to ensure high productivity and high technical integrity. Develop and analyze statistical data and product specifications to determine standards and establish quality and reliability expectancy of finished products. Coordinate objectives with production procedures in cooperation with other plant managers to maximize product reliability and minimize costs. Interact with vendors to ensure the quality of all purchased parts. Maintain an active role on internal continuous improvement teams managed by the Director of Process Improvement. Develop and implement Quality Management Systems, i.e. ISO, GMP, AIB, and SQF‑2 in conjunction with the Manager, Quality Systems and Compliance. Establish SOPs for all quality processes and procedures to maintain consistency, accuracy and controlled results. Responsible for all local food safety. Staff, manage and allocate competent and knowledgeable QA Technician personnel to support the facility production operation. Non‑essential Functions and Responsibilities Plant Safety Coordinator Role – Assisting in and/or Managing Activities Such As: Safety Committee Coordination Monthly and/or Weekly Inspections as required Accident Investigations as necessary with corrective follow‑up Job Knowledge, Skills and Abilities Strong project management skills; highly organized and capable of effective, efficient multi‑tasking and time management. Must have strong oral and written communication skills and must be able to effectively present information to others. Ability to think strategically and creatively in generating solutions. Familiarity with quality standards and processes to follow federal, state and local regulations. Ability to gain a detailed understanding of our business to perform accurate quality control measures. Attention to detail. Analysis, critical‑thinking and problem‑solving skills to review systems, find flaws and pose solutions to those flaws. Ability to operate under tight deadlines while still meeting standards. Experience and Education Bachelor’s Degree in Science or Engineering from a four‑year college preferred. 3‑5 years of Quality Assurance experience. Prior audit experience and knowledge of ISO 9001, GMP, SQF preferred. Strong data management skills preferred. Experience using Google Suites (Sheets, Docs, Drive). SQF Practitioner preferred. Knowledge of industry good manufacturing practices and standards, quality management systems and compliance to FDA requirements. A solid knowledge of polymers and film properties and a good understanding of the production processes used by the converting industry—printing, coating, lamination, metallization, slitting and bag making preferred, but not required. Experience in markets such as fresh produce, pet food, lawn and garden packaging industries desirable. ePac is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Pay Range 65,000 - 75,000 USD per year (Phoenix) #J-18808-Ljbffr