Infrastructure Engineer

Qualifications 6+ years of experience in Infrastructure Engineering, Data Center Administration, or VDI Administration. Hands‑on expertise with AVD , VMware Horizon , on‑prem VDI, and Windows 365 Cloud PC . Strong experience with VMware vSphere / ESXi , cluster operations, and resource optimization. Deep knowledge of Windows Server (2016–2022) , Windows 10/11 Enterprise , AD, GPO, DNS, and DHCP. Solid understanding of enterprise networking and storage fundamentals. Experience troubleshooting performance issues in large‑scale VDI environments. Familiarity with ITSM tools and structured incident/change workflows. Key Responsibilities 1. VDI Architecture & Engineering Design, deploy, configure, and optimize Azure Virtual Desktop across multi‑region Azure environments. Administer and support VMware Horizon , including Connection Servers, UAGs, instant clones, pools, and App Volumes. Implement and manage Windows 365 Cloud PC provisioning, policies, and capacity planning. Engineer scalable, high‑availability VDI solutions aligned with enterprise SLAs. Lead platform upgrades, image lifecycle management, and gold image optimization. Administer VMware vSphere / ESXi clusters, including host configuration, HA, DRS, and resource allocation. Manage VM provisioning, storage allocation, and performance tuning. Support hybrid infrastructure integrating onprem and Azure workloads. Ensure proper configuration of storage (SAN/NAS), networking (VLANs, DNS, DHCP), and compute resources. 3. Performance & Monitoring Monitor VDI environments for performance, capacity, and availability. Troubleshoot user experience issues such as latency, profile corruption, login delays, and session instability. Conduct root cause analysis for complexDI incidents. Implement proactive monitoring using enterprise tools and dashboards. 4. Security & Compliance Partner with security teams to apply zero‑trust principles within VDI platforms. Maintain compliance with patching, vulnerability remediation, and hardening standards. Manage identity integration with Active Directory , Azure AD / Entra ID , and Group Policy . Support MFA and conditional access enforcement. 5. Lifecycle & Operations Perform regular patching and upgrades of Windows Server, Windows 10/11 multi‑session, Horizon components, and AVD host pools. Maintain disaster recovery strategies and backup integration for VDI platforms. Develop and maintain runbooks, SOPs, and architecture documentation. Participate in ITIL‑based incident, problem, and change management processes. Provide Tier‑3 escalation support for VDI issues. Mentor junior administrators and support knowledge‑sharing initiatives. #J-18808-Ljbffr Insight Global