Center Store Manager - Highland

Center Store ManagerThe Center Store Manager is responsible for overseeing the Center Store Department's overall performance, including product merchandising, inventory management, and team leadership. This exempt-level position reports directly to the Assistant Store Director and/or Store Director, supervises the Dairy Manager, Frozen Manager, Night Crew Manager, all Center Store Associates, Receivers and Pricing Coordinators. The Center Store Manager ensures operational excellence, product availability, and a clean, safe shopping environment, all while delivering exceptional customer service in alignment with Strack & Van Til's mission, vision, and values.Leadership & Department OversightDirects all activities within the Center Store Department and Pricing Department, ensuring effective execution of daily operations and adherence to company policies and procedures.Supervises, trains, and evaluates Dairy Manager, Frozen Manager, Night Crew Manager, Receiving Clerk and Pricing Manager providing leadership, coaching, and performance feedback.Schedules and coordinates department staffing to ensure adequate coverage and labor efficiency, including during overnight shifts.Customer Experience & MerchandisingMaintains fully stocked, clean, and well-merchandised Center Store departments (Grocery, Dairy, Frozen, Nonfoods) that are visually appealing and aligned with seasonal and promotional plans.Ensures friendly, prompt service from all Center Store staff and resolves customer concerns effectively and professionally.Works closely with vendors and internal buyers to ensure proper product assortment and in-stock position.Inventory & Financial AccountabilityManages all Center Store inventory levels, ordering processes, and shrink reduction strategies to meet budgeted targets.Reviews and analyzes sales and performance reports to make data-driven decisions and improve department profitability.Maintains price accuracy, proper signage, and compliance with company and regulatory standards.Compliance & SafetyEnsures compliance with all food safety regulations, sanitation procedures, and company policies.Conducts regular audits and walks to verify cleanliness, proper storage, and safety protocols are consistently followed.Trains team members on safe work practices, emergency procedures, and equipment handlingCollaboration & CommunicationPartners with the Store Director and/or Assistant Store Director and other department managers to coordinate store-wide initiatives and operational goals.Attends store management meetings and participates in planning and strategy sessions.Communicates department needs, successes, and challenges clearly and proactively.QualificationsEducation & ExperienceHigh School diploma or equivalent required; additional training or coursework in business, retail, or leadership preferred.Minimum of 2-3 years of grocery or retail management experience, including team supervision and ordering responsibilities.Certified in food safety.Skills & CompetenciesStrong organizational and leadership skills with the ability to motivate and manage teams.Knowledge of all Center Store products, merchandising techniques, and inventory control practices.Proficient in analyzing reports and making business decisions to improve performance.Excellent communication, conflict resolution, and customer service skills.Work Environment & Physical RequirementsMust be able to frequently lift up to 40 pounds, perform physical tasks such as bending, lifting, and reaching, and stand for extended periods.Work environment includes refrigerated and dry stock areas with varying temperature conditions.Fast-paced retail environment with exposure to standard store equipment and cleaning chemicals.Nondisclosure & ConfidentialityAccess to sensitive operational data, including sales performance, shrink reports, and staffing schedules.Authorized to make departmental expenditures and suggest operational improvements within budgeted guidelines upon approval by Store Director.Strack & Van Til is an Equal Employment Opportunity Employer. We are committed to creating a respectable, inclusive workplace that reflects the communities we serve.