JIRA Developer / Administrator

Tetrad Digital Integrity (TDI) is a leading-edge cybersecurity firm with a mission to safeguard and protect our customers from increasing threats and vulnerabilities in this digital age. TDI is looking for a Jira Administrator with extensive experience supporting self-hosted Atlassian environments. The ideal candidate will bring expertise configuring Jira and Confluence, optimizing workflows, implementing automation, supporting data migrations, and ensuring process governance in highly collaborative, agile‑driven environments. This position is onsite 5 days/week in Arlington, VA and requires an active TS/SCI clearance.

RESPONSIBILITIES:

Analyze and document current Jira and Confluence configurations to identify areas for workflow and process improvement. Administer Jira, Confluence, and associated plugins including ScriptRunner and Jira Automation. Manage user accounts, groups, permissions, and security audits across large, multi‑team environments. Perform system administration tasks such as backups, re-indexes, patching, upgrades, and plugin management. Test new versions of Atlassian applications and plugins, ensuring compatibility and stability. Build custom dashboards, filters, automation rules, and reporting solutions to support stakeholders and program leadership. Support and/or lead Atlassian environment migrations, consolidations, and integrations. Improve and maintain Jira and Confluence security through regular audits and governance controls. Create and maintain documentation including workflow diagrams, system configurations, CONOPS, and user guides. Provide training, knowledge‑sharing, and consultation to internal teams and external partners. Partner with stakeholders to align Jira processes with Agile methodologies and cross‑functional collaboration. Utilize Jira data for analytics, performance tracking, and incident management reporting.

QUALIFICATIONS:

Bachelor’s degree and 8+ years of relevant experience, including Atlassian experience across federal and commercial organizations. Additional experience may be considered in lieu of degree Active DoD TS/SCI security clearance. 3+ years administering Jira and Confluence in enterprise environments, including workflow design, automation, permissions management, and plugin administration. Experience designing custom dashboards, filters, and JQL queries. Experience performing system backups, audits, re-indexes, and documenting SOPs. Experience performing Atlassian installations, upgrades, migrations, and environment consolidations. Experience integrating Atlassian tools with AWS environments. Strong analytical, communication, and stakeholder engagement skills, including the ability to translate highly technical concepts for diverse audiences. Experience supporting agile delivery environments (Agile, SAFe). IAT Level II Certification Advanced JQL experience. Experience supporting large federal programs and advising government stakeholders on Atlassian best practices. Experience monitoring Atlassian infrastructure hosted on AWS. Experience developing documentation, training content, and architecture diagrams for enterprise users. Experience with Active Directory administration

PAY RANGE:

The anticipated salary range for this position is $115,000 - $125,000. This range is a good-faith estimate and not a guarantee of compensation. Final compensation will be based on factors including experience, education, skills, geographic location, internal equity, market data and applicable contract requirements, and may fall outside the posted range. TDI does business with the federal government, which restricts employment to individuals who are either US citizens or lawful permanent residents of the United States. “TDI is an Equal Opportunity Employer. Employment decisions are made based on individual qualifications, merit, and business needs. We do not discriminate in employment opportunities or practices based on race, color, religion, sex, or national origin, in accordance with applicable federal laws.”