SHIFT LEADER

Shift LeaderSalata Shift Leaders assist the Store Manager on all levels when needed. Directly supervises and coordinate activities across all levels of the staff.What's Required: Shift Leaders are outgoing and friendly, have a sense of urgency and can take direction. Motivates and leads by example and exceptional customer service. Restaurant experience is required along with Food Manager Certification.Responsibilities:Monitor and supervise the timely arrival of scheduled employees, be aware of unforeseen challenges like scheduling conflicts and see to it the business is adequately staffedAddress customer concerns in reference to products, services rendered or employee interactionsEstablish tasks for employees to ensure a clean workplace, this includes stocking supplies and maintaining clean restrooms and public spacesActively seek to resolve any concerns while adhering to the company policy and standards of behaviorTrain new hires on the standards and procedures of the company, from how to handle a negative customer experience to how to properly serve customers and proper prep proceduresOversee and administer tests to see that all employees have a firm understanding of company policy, such as schedule changes and calling into work to allergen information and safe practicesRecognize outstanding employees for exemplary work and call attention to workers that are professional and meet their goalsRepresent the company in a professional manner at all timesMaintain and enhance the company's image when interacting with guests, associates and vendorsMust be able to communicate well and get along with othersComputer literateQualifications:High school diploma or GED certificate is preferredFood handling certification and experience is essential in food service industry positionsAbility to properly and accurately assess situations quickly while adhering to company policiesAbility to work in the standing position for hours at a timeExperience managing the daily staff of a restaurant or retail storeFacilitate a positive environment and support a safe and productive workplaceProven leadership and experience managing a diverse team is preferredAbility to use company databases and software, as well as the ability to troubleshoot common software problemsEffective in prioritizing daily tasks while accounting for unforeseen challengesSalata is an equal employment opportunity employer.