Trainer

Description Tanner Clinic has an immediate opening for a Trainer. Location Layton Parkway Hours Monday - Friday, 8:00 am - 5:00 pm Essential Job Responsibilities Provide hands-on training of the NextGen EHR application software to physicians and clinical staff. Provide EHR expertise in order to optimize the efficiency for the end users and streamline the clinicians' workflow. Develop user guides, policies and procedures and reference materials that are clinically relevant to the practice. Some cross-training with EPM will be required. Provide hands-on training of the NextGen EPM application software to medical and clerical staff, with specific focus on reception and scheduling processes. Provide ongoing training and auditing to all reception staff to ensure accurate check-in for our patients and compliance to intended process outcomes. Provide EPM expertise in order to optimize the efficiency for the end users and streamline clerical workflow. Develop user guides, policies and procedures and reference materials that are relevant to the individual non-clinical departments using EPM. Some cross-training with EHR will be required. Provide troubleshooting related to individual end-user issues. Collaborate regularly with staff and leadership on ways to achieve more efficient, effective and applicable workflow and outcomes. Stay up-to-date on application releases and enhancements. Participate in all system upgrades, fixes, and enhancements (software and hardware related). Participate in the system testing process for new functionality or system upgrades. Other duties as assigned. Requirements Education High school diploma required Bachelor's degree in a related field or equivalent experience preferred Experience Two years clinical care experience for EHR trainer. Two years clinic support (reception, billing, scheduling) experience for EPM trainer. Proficient with electronic health record systems (clinical or practice management) in a healthcare setting with an excellent understanding of clinical language. Performance Requirements Knowledge Extensive knowledge of computer programs and computer hardware. Knowledge of computer programming principles and techniques. Skills Skill in assisting a variety of users on computer applications and programs. Skill in effective interpersonal skills and customer support methods. Abilities Ability to clearly explain computer applications and programs in simple, user-friendly ways. Ability to effectively interact with all employees at all levels of computer understanding. Ability to be well organized and prioritize effectively. Equipment Operated: Standard office equipment including computers, copiers, printers, telephones, etc. Work Environment: Position is in a well-lighted office environment. Occasional evening and weekend work. Mental/Physical Requirements: Involves sitting approximately 90 percent of the day, walking, kneeling, bending, or standing the remainder. May be required to lift up to 30 pounds. Other Requirements: Regular and reliable attendance is an essential function of the job #J-18808-Ljbffr Tannerclinic