Head of Product, Conversations
Confidential
Head of Product, Conversations
About the Company
Popular provider of help desk software
Industry
Internet
Type
Privately Held, VC-backed
Founded
2011
Employees
51-200
Funding
$11-$25 million
Categories
- Information Technology & Services
- Technology
- Internet
- CRM
- Customer Service
- Customer Support Tools
- Group Email
- Finance
- Software
Specialties
- web applications
- cloud
- and help desk
- help desk
- customer support
- customer service
- shared inbox
- knowledge base
- live chat
- and customer experience
Business Classifications
- SAAS
- B2B
About the Role
The Company is seeking a Head of Product for its Conversations group, a pivotal role in the evolution of customer support software. The successful candidate will be responsible for the end-to-end management of the Conversations product group, which includes the Inbox and Copilot product lines. This role demands a strategic leader who can set the vision and roadmap, drive product monetization, and ensure the seamless integration of AI to enhance the customer experience. The Head of Product will be at the forefront of the company's mission to build AI that allows support professionals to focus more on the human side of customer interactions, while also being accountable for the revenue growth of the group. Applicants for the Head of Product role at the company should have a proven track record of owning and scaling core products, with a strong understanding of both the commercial and technical aspects. The ideal candidate will have experience in shipping AI-powered products, be adept at collaborating across different product surfaces, and have a keen focus on outcomes and product craft. The role requires a leader who is data-driven, technically fluent, and has a deep understanding of B2B SaaS. The Head of Product will also be expected to embody the company's values of being happy to help, prioritizing craft over convention, and fostering a culture of progress and ownership.
Hiring Manager Title
Chief Product Officer
Functions
- Product Management
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Head of Product, Conversations in Seattle, WA vacancy
$197.9k - $267.8k
...Video & voice calling, messaging, email, sharing)AI-powered productivity (calendar/task extraction, intelligent summarization, proactive... ...with deep experience in communications, messaging, or conversational platforms (e.g., chat, voice, collaboration tools, or social...SuggestedFlexible hours- Redfin is seeking a Senior Product Manager I to drive customer growth by owning key parts of the conversion funnel and turning visitors into contacts for agents and mortgage bankers. You will balance iterative experiments with strategic bets across risk and ambiguity,...Suggested
- ...Head of Product, AI Platform About the Company Innovative AI-powered product studio Industry Information Technology and Services... ..., particularly in the context of LLMs, agents, or conversational interfaces, is essential. Applicants for the Head of Product...Suggested
- ...financial services that transcend borders.About the Role:Reporting to the GM of Product, this role combines strategic product leadership with end-to-end ownership of Remitly's AI-powered conversational experiences. You'll define the product vision and own the outcomes—scaling...SuggestedFull timeLocal areaWorldwide
- ...bar for itself — keep reading. the company is seeking a Head of Credit Products to define and lead a new line of business focused on credit... ...strategy, representing the company in strategic customer conversations, industry forums, and market-facing thought leadership as...SuggestedWork at office
$210k - $260k
Seattle, WAProduct - Product Management /Full-Time /HybridAbout OutreachOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across...Full timeWork at officeFlexible hoursNight shift- ...Ticketing, Noisy Creek Podcasts, Noisy Creek Productions, and more. As we expand our strategy... ...technical product strategy. The Head of Technical Product will own the vision... ...voices at the table, the better the conversation—and the work! We realize that not everyone...Contract workLocal areaImmediate startFlexible hours
Noisy Creek
Seattle, WA9 days ago $340k - $425k
...the tools, resources, and support you need to grow your career.Product at BrexThe Product team is at the forefront of Brex's mission... ...investments that improve GTM metrics such as CAC payback, pipeline conversion, and efficiency.Define and execute a multi-quarter Growth...Work at officeRemote work3 days per week- ...Head of Product About the Company Innovative company specializing in quantum computing technology Industry Research Type Privately Held About the Role The Company is seeking a Head of Product to play a pivotal role in the evolution of its open-source...
- ...Head of Product About the Company Private-equity-backed animal health technology business unifying data, customers, and software platforms. Industry Computer Software Type Privately Held, Private Equity-backed About the Role The Company is seeking...
$145.7k - $197.1k
...scheduling to offer submission to mortgage lead gen, we own the conversion flows that connect users with Redfin real estate agents and... ...That’s where you come in. We're looking for a talented Senior Product Manager I to drive the next wave of customer growth. Your vision...Minimum wageLocal area- ...Head of Product About the Company Innovative provider of veterinary software systems Industry Veterinary Type Privately Held Employees 51-200 Specialties ~ veterinary technology & software About the Role The Company is in search of a...
- Redfin is seeking a Senior Product Manager I to drive the next wave of customer growth on the Customer Growth team. You’ll own key parts of the conversion funnel, turning visitors into contacts for our agents and Rocket Mortgage bankers, while balancing iterative experiments...
- Remitly is seeking a Senior Product Manager for Conversational Experiences to own end-to-end product strategy for AI-powered chat flows and integrations, including ChatGPT and Claude. You will lead cross-functional teams across product, engineering, design, marketing,...
- About Black Spectacles Are you a strategic, customer‑centric Head of Product who can balance big‑picture vision with detailed execution — connecting every decision to measurable business impact? At Black Spectacles, we’re proud to be the leader in our space, with the strongest...Full timeRemote workWork from home
- ...Deep Search), global programs like the Open AGI Summit, and a fast-growing builder community. About the Role We're hiring a Head of Product for the Foundation to turn our research into shipped, public-facing products: agent evaluation platforms, benchmarks,...
Sentient Foundation
Seattle, WA7 days ago - Qualtrics seeks a Senior Manager of Product Management for Location CX, leading the frontline product suite and defining strategy to scale location-based services across hospitality, retail, and QSR verticals. You will coach a team of PMs, work across legal, privacy, and...Work at office
$164k - $261.5k
Product Marketing DirectorSkip to main content#Product Marketing Director page is loaded## Product Marketing DirectorApplyremote type... ...or driving adoption of generative AI, autonomous agents, conversational AI, workflow automation, CRM, customer service, or platform technologies...Work at officeSalesforce, Inc.
Seattle, WA9 hours ago$197.3k - $313.7k
...requests per day across every Salesforce Cloud.As a Director of Product Management, you own the strategy, roadmap, and delivery for... ...Dreamforce, TrailblazerDX, World Tours, community events, and advisory conversations. Serve as the trusted subject-matter expert who engages...Full timeTemporary work$164k - $261.5k
...and you are the future of Salesforce. At Salesforce, our Product Marketers craft sharp product messaging and positioning, go-to... ...marketing or driving adoption of generative AI, autonomous agents, conversational AI, workflow automation, CRM, customer service, or platform...Salesforce
Seattle, WA1 day ago- ...Head of Product, Intelligence About the Company Popular provider of help desk software Industry Internet Type Privately Held, VC-backed Founded 2011 Employees 51-200 Funding $11-$25 million Categories Information Technology & Services...Remote work
$214k
...Inc. is on a mission to advance human understanding. Our four products — Scribd®, Slideshare®, Everand™, and Fable — help billions of... ...science teams. Grow the supply Own UGC supply end to end: uploads, conversions, and the supply-side user experience. The people who add...For contractorsLocal areaHome officeFlexible hours- Sentient Foundation is hiring a Head of Product to turn research into shipped, public-facing products. You will own the Foundation’s product function and roadmap, driving end-to-end launches and defining the team that builds agent evaluation platforms, benchmarks, and developer...
- ...Lawnstarter Director Of Product Management LawnStarter is the nation's leading on-demand marketplace for lawn care and outdoor services... ...obvious answer is usually wrong. Change a price and you move conversion, Pro claim rates, margin, and retention all at once. Almost...Second jobLive in
- ...opportunity to put the global economy within everyone's reach while doing the most important work of your career.About the teamOur Product Marketing team generates customer insights that shape Stripe's product strategy and leads go-to-market across our suite of products...
$197.3k - $313.7k
## Product Management, Director, Mobile App Channel (Marketing Cloud)Applyremote type: Office Tech-Flexiblelocations: Washington - Seattletime... ...for Mobile App Experiences space across Salesforce, driving conversations and AI created and built experiences within the mobile app.*...Work at officeShift workSalesforce, Inc.
Seattle, WA3 days ago- ...Chief Product & Technology Officer About the Company Rapid-growing software company specializing in M&A & growth services... ...technology vision convincingly in executive, customer, and board conversations. Hiring Manager Title CEO Functions Product Management...
- ...accelerate your career in culinary science and food product development, let’s start the conversation today. About the Company Since 2005, CuliNEX has been... ...facilitating education and employee engagement. The Head of Product Development reports to the company Managing...For contractorsStart working todayWork at officeLocal area
$170k - $320k
...like Adobe Photoshop and InDesign, to administrative-facing productivity tools like Adobe Acrobat Express, the team is committed to transforming... ...KPIs at each stage in the buyer journey to improve conversion rates, engagement, cross-sell, up-sell and retention Advocate...Temporary workLocal areaWorldwideAdobe
Seattle, WA1 day ago$144.2k - $288.4k
...Summary: We are looking for a dynamic, passionate, and experienced product leader to join the Signify Health team and define the long-... ...engage members following a cancelled appointment, leveraging Conversational AI (i.e. Voice and RCS) to create intelligent, supply-aware...Hourly payFull timeTemporary workLocal areaImmediate startRemote work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Head of Product, Conversations. Be the first to apply!
Related searches
- director of product engineering Seattle, WA
- product director Seattle, WA
- head of product marketing Seattle, WA
- head of product design Seattle, WA
- chief product officer Seattle, WA
- product marketing director Seattle, WA
- director of product analytics
- director of product engineering
- product director
- head of product