Server

Job Description Serve guests, host, food run or buss tables as required by the Front of House schedule. Greet guests in a timely manner and serve beverages and food to the guests of Lost Province Brewing Company. Serve food to guests seated at the bar as necessary. Maintain knowledge of beer and wine styles being served. Maintain a positive attitude to create an atmosphere of gracious hospitality and service. Maintain a clean work environment and adhere to all standards set forth by Lost Province Brewing Company. Collect payment and operate the Point of Sale system. Follow all alcohol‑related laws ensuring all patrons are of legal drinking age. Responsibilities Follow steps of service as determined by Lost Province Brewing Company Greet guests within one minute, take beverage and food orders from guests Serve beer, wine, and food according to guest orders Check identification of guests to verify age requirements for purchase of alcohol Recognize when guests are intoxicated and respond appropriately according to policies and procedures of Lost Province Brewing Company Never serve an alcoholic beverage to an intoxicated person Collect payment for food and beverages served and balance all receipts Serve food items to guests seated at the bar when appropriate and in a timely fashion Demonstrate a thorough knowledge of food and beverage products, menus and promotions Educate guests about beer and wine styles being served Recommend food and beverage pairing to guests Maintain a clean working area by sweeping, dusting and cleaning of surfaces as needed Take the initiative to resolve complaints or grievances to ensure guest satisfaction Ensure appropriate service and garnishing of all items served Buss and clean tables in dining area as needed Run food to tables as it becomes available Position as Service Staff may change on a daily basis as the schedule requires and may include but is not limited to Wait Staff, host, food runner, and busser Clean dining area after guests depart, as needed at end of day Adhere to all LPBC Sanitation and Safety policies by completing daily priorities including but not limited to refrigeration logs, sanitation bucket set‑up and use, PPE use, etc. as directed Ensure all beverage and food items are properly stored, labeled, and dated Assist with storage of all beverage and food items and supplies as needed Utilize unused portions properly Maintain clean and orderly conditions throughout facility, walk‑ins and other refrigerators/freezers Clean own work area. Adhere to the “Clean as you go” policy Check equipment to ensure it meets health and safety regulations and perform maintenance or cleaning as necessary Apply FIFO (first‑in, first‑out) inventory method for products Notify Management of ordering of beverages/bar supplies and shortages for upcoming events Complete station mise‑en‑place and set‑up, including featured items, specials, decoration and marketing through sample plates; maintain superior cleanliness throughout service Learn, set‑up, operate and close down all stations as needed, including unattended station assignments Accept responsibility for the accuracy of the work produced Report equipment malfunctions to management Develop teamwork among staff Maintain a “Be of Service” attitude Strive toward top‑quality service at all times Maintain open lines of communication with other employees (cooks, utility workers, bartenders) and management Adhere to uniform dress code and maintain proper personal hygiene Maintain accurate daily production records Attend pre‑shift and staff meetings Arrive on time and ready to perform necessary job functions Adopt flexible schedule to accommodate business needs Check out with direct supervisor before clocking out at end of day Desire to try new things and learn new skills Perform other duties as assigned by management Meet strict deadlines Qualifications Friendly, courteous, and positive attitude Ability to multitask Ability to learn and operate necessary equipment Teamwork ability Availability during scheduled hours and ability to be reached for work during those hours Willingness and ability to perform any and all job functions assigned, including hostess, bussing tables, and acting as food runner Successful completion of ServSafe food handler training Successful completion of NC RASP training Skills & Knowledge Knowledge of beer and wine styles Knowledge of beverage and food pairings Knowledge of North Carolina alcohol laws Basic working knowledge of culinary practices Ability to function under stressful circumstances while maintaining a positive attitude Excellent communication and organizational skills Ability to operate Point of Sale system, handle money, and give correct change Education & Experience High School Diploma or equivalent Minimum of 1 year experience in a similar position Mathematical ability to add, subtract, multiply, and divide, and to accurately pour measured amounts of beer and wine Language skills – read instructions, rules, etc.; write simple sentences; speak clearly and distinctly Physical Demands Requires the ability to lift up to 50 lbs. and frequently lift and/or carry objects weighing up to 40 lbs. Requires walking, standing for long periods, repetitive movements, and use of hands to handle, control, or feel objects, tools or controls, frequent hand washing. Must work in very hot (above 90°F) or very cold (below 32°F) temperatures and may have contact with water or other liquids. #J-18808-Ljbffr