Assistant Property Manager

We are seeking a highly motivated Assistant Property Manager to join our awesome team at Fairlawn. The ideal candidate will embody Fairlawn’s core values: Be Kind , Own It , Be Flexible , and Always Improve . Fairlawn is a real estate investment, management, and development firm based in Chicago and Champaign, Illinois, with a portfolio of approximately 5,750 units and $900 million in assets under management. What will you do? Exemplify the core values of Be Kind , Be Flexible , Own It and Always Improve . Handle daily operations including answering calls, scheduling appointments, greeting visitors, showing residences to prospective residents, and handling necessary paperwork. Assist the Property Manager in setting market rents, conducting market research, defining leasing goals, and running the renewal process. Supervise turnover, including obtaining bids from subcontractors, supervising the turnover process, assisting in hiring staff for turnover, and managing small renovation projects. Handle resident accounting tasks such as rent collection, posting rent, and preparing deposits. Apply established sales and marketing strategies to increase property traffic, maintain closing ratios, and meet or exceed budgeted occupancy. Process maintenance requests and follow up with residents to confirm completion. Have a thorough knowledge of lease terms, specifications, and policies. Learn, audit, and ensure the team’s compliance with all Fair Housing Laws, including local, state, and federal regulations. Assist in the oversight of any on‑site staff and the relevant departments (leasing and maintenance). Pivot, roll up your sleeves, and jump in where needed. Why you should work here Competitive Pay and additional monthly or quarterly incentive pay for meeting goals. Medical, Dental, Vision, and Life Insurance to support your health and wellbeing. Employee‑sponsored benefits including Short‑Term Disability, Critical Illness, Accident, Flexible Spending, and Health Savings Accounts. 401(k) Retirement Plan with employer match. Paid Vacation, Sick Leave, and Holiday Pay. Company events to promote team cohesion. Wellness Days to focus on your personal well‑being. The opportunity to work for a growing organization where you are valued and can have a direct impact. Quarterly off‑site meetings with your manager to celebrate wins and ensure your success. Requirements At least 3 years of customer service experience. At least 1 year in property management or real estate (preferred). High School Diploma or GED (Undergraduate Degree preferred). Proficiency with relevant technology (e.g., Microsoft Office, AppFolio, Outlook) and adaptability to changing technology. Superior attention to detail, high energy, and a positive attitude. Excellent interpersonal, written, and verbal communication skills. Ability to give and receive real‑time feedback with a positive mindset. Embody our core values: Be Kind , Own It , Be Flexible , and Always Improve . Additional Things You Will Need Valid driver’s license and dependable transportation; limited in‑town usage of personal vehicle for errands and property visits. Availability to work longer hours and weekends during the prime leasing season and turnover. Serve as one of the emergency contacts for the community. Ability to perform the physical functions of the position, including walking properties, conducting physical inspections, delivering resident communications, and showing properties. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. #J-18808-Ljbffr