Customer Service Representative - State Farm Agent Team Member

Responsive recruiter


Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY: I opened my agency in 1987, and today I'm proud to lead a team of seven dedicated professionals. Before becoming an agent, I worked in sales for an oil company, but I was drawn to the insurance industry because it offered a way to build something meaningful while serving my community.

I'm a proud father and grandfather, and community involvement has always been a priority for me. I'm an active member of the Rotary Club and The Woodlands Chamber of Commerce, and I strongly believe in giving back and staying connected to the people we serve.

We offer an hour lunch break, vacation days, personal time, sick time, and a 401K. Our office has a long-standing reputation in the community, and we're looking for individuals who want to be part of a trusted, established team. If you're ready to build a meaningful career in a supportive environment, this could be the place for you.

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Jim Cochran - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.


We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.


RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Prior insurance experience highly preferred.
• Currently licensed candidates highly preferred.

Compensation: $35,000.00 - $50,000.00 per year


My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in The Woodlands, TX and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.