Assistant Store Manager

Assistant Store ManagerAce Thrift Supply is looking for an experienced and motivated individual to join our team as an Assistant Store Manager. As Assistant Store Manager, you'll lead a team of sales associates and leads, ensuring smooth operations, strong sales performance, and exceptional customer service. You'll play a key role in staff training, coaching, and development while helping the business achieve its goals. This is an excellent opportunity for retail leaders looking to grow their careers with a supportive, community-driven organization.What to ExpectHands-on leadership – Supervise daily operations, provide direction to associates, and set a standard of excellence in customer service and performanceCustomer-first culture – Ensure every customer receives outstanding service and resolve escalated issues with professionalismSales & business growth – Help drive sales, monitor performance, and motivate the team to achieve store goalsOperational responsibility – Support scheduling, task delegation, merchandising, and inventory managementGrowth and advancement – Build leadership experience with opportunities for advancement into Store Manager and beyondWork-life balance – Enjoy rotating weekends off while being part of a business that serves the community every dayKey ResponsibilitiesStore Operations – Manage daily operations including employee responsibilities, staff scheduling, and compliance with company standardsCustomer Experience – Deliver and model excellent service, resolve customer concerns, and foster a culture of hospitalitySales & Growth – Support sales initiatives, monitor KPIs, promote Ace Rewards, and help implement marketing and merchandising strategiesInventory & Merchandising – Oversee stock levels, ordering accuracy, promotional execution, and merchandising standardsFinancial Support – Assist with budgeting, expense control, and reporting on business performanceTeam Leadership & Development – Train, coach, and provide feedback to associates while supporting performance management and career developmentCompliance & Workplace Culture – Uphold safety, HR, and operational policies while promoting teamwork and accountabilityQualifications & RequirementsMinimum 2 years of experience in a retail management or supervisory role (assistant manager or equivalent preferred)Strong leadership, communication, and interpersonal skillsProven ability to motivate, coach, and develop teamsCommercial mindset with a focus on sales growth and customer service excellenceProficient with POS systems and basic IT tools; able to learn store operations softwareComfortable lifting up to 50 lbs and working on your feet for extended periodsFlexible availability including evenings, weekends, and holidaysReliable, proactive, and adaptable in a fast-paced environmentWhy Join Ace Thrift Supply?Competitive pay with opportunities for performance-based bonusesLeadership training and growth potential across multiple locationsSupportive management and a community-focused workplaceEmployee discount, health and dental insurance, paid time off, and moreTrusted local brand backed by the strength of the Ace Hardware networkAce Thrift Supply is an Equal Opportunity Employer and maintains a drug-free workplace.Company IntroductionAce Thrift Supply is your locally owned, community-focused hardware retailer in southwestern Pennsylvania. As part of the Ace Hardware family, we're committed to delivering friendly service, trusted expertise, and quality products every neighbor can rely on. More than a hardware store, we're a place to grow skills, build lasting careers, and make a difference in the community we serve. When you join Ace Hardware Thrift Supply, you're not just starting a job — you're joining a team that cares.