DISTRICT EXECUTIVE DIRECTOR, INFORMATION TECHNOLOGY SERVICES & SOLUTIONS

DISTRICT EXECUTIVE DIRECTOR, INFORMATION TECHNOLOGY SERVICES & SOLUTIONS Position Title: District Executive Director, Information Technology Services & Solutions Posting Number: S2627 Close/First Review Date: 05/31/2026 Department: Not specified Work Location: District Office Position Status: Full Time Salary Range: $182,665 – $222,030 Annual (M30: Management 2025‑2026 Salary Schedule, starting at Step 1) Benefits Summary: Health, Dental, Vision, Life Insurance, Long‑Term Disability, Employee Assistance, Pension (26.81% CalPERS contribution), and optional additional plans (Flexible Spending Accounts, 403(b), 457). Eligible employees earn 22 days of vacation, up to 12 sick days, 6 administrative leave days, and 20 paid holidays. POSITION SUMMARY The District Executive Director, Information Technology Services and Solutions (ITSS) reports to the Associate Vice Chancellor, Information Technology Services and Support. The work schedule is Monday through Friday, 8:00 a.m. – 5:00 p.m., as a full‑time, 12‑month per year classified management position. POSITION PURPOSE Under general direction, the Executive Director plans, organizes, directs and integrates a major functional section of the ITSS department; plans, develops, acquires, implements, and operates software application systems, the physical technology environment and enterprise data administration; develops information architecture and standards in collaboration with college partners; ensures security of systems and networks; oversees district‑wide user support; oversees bond‑funded projects related to network and infrastructure developments; researches emerging and innovative technologies; and performs other related duties as assigned. ESSENTIAL DUTIES AND RESPONSIBILITIES Plans, directs, controls, integrates and evaluates the work and activities of the ITSS department in planning, development, acquisition, implementation and operation of software application systems, data center infrastructure, enterprise server systems, phone systems/services and distributed IT operations. Directs, integrates and evaluates enterprise resource infrastructure, networks and information systems including data centers, networks, telecommunications, virtualization, threat management, incident response and disaster recovery; develops and implements ERP applications including Ellucian and cloud‑based applications. Develops and coordinates district‑wide short‑ and long‑term plans for technology infrastructure development, maintenance, and support services; defines strategic goals, objectives and high‑level requirements consistent with the District Technology Master Plan. Establishes standards for acquisition, acceptance, installation, maintenance and repair of hardware and software; monitors compliance; directs and participates in evaluation, cost analysis, selection, testing and implementation of all computer, network, server and telecommunications‑related systems; recommends purchase decisions; manages vendors and professional service providers. Develops and maintains standards for acquisition, acceptance, cleansing, storage and custody of district data; ensures compliance with privacy, data security, accessibility and other legal requirements; ensures accuracy of data and provides technical support for production and transmission of all state and federal mandated data and reporting, including MIS data. Conducts risk assessments to identify system vulnerabilities and develops appropriate methods for mitigating risk; analyzes, recommends, implements and monitors the effectiveness of the district’s security architecture, programs, policies and procedures; develops data recovery and continuity management plans and protocols. Provides technical advice and guidance to district and college administrators, faculty and staff, and technology groups on the design, installation, modification and operation of college‑based information and communication systems projects and equipment. Directs the allocation of resources to achieve timely outcomes and measurable goals within budget; recommends IT spending and participates in collaborative resource planning processes; oversees inventory of network and computing hardware, software and licensing; leads requirement development, selection and implementation of new technology. Participates in development and administration of the department budget; implements and administers budget and operating policies, procedures and objectives for information technology expenditures for the colleges and district office. Directs and manages the work assignments and performance of assigned staff; interviews and participates in selecting employees; trains, counsels and disciplines personnel according to established policies and procedures. Plans, directs and implements a portfolio of technology projects; develops, maintains and monitors tools for assigned projects; develops project objectives and milestones; prioritizes requests; forecasts total cost of ownership and delivers status updates. Supports district initiatives of accessibility technology, including compliance requirements; coordinates college‑wide training and assistance on the use of software and hardware in instructional and administrative areas. Establishes the skills and competency requirements of information technology staff based on current needs and emerging technologies; plans and facilitates training and professional development opportunities. Represents the department on a variety of college and district committees; liaises with the California Community College Chancellor’s Office; represents the district at regional and state meetings relevant to attached HR areas. May act for the Assistant Vice Chancellor, ITSS in that individual’s absence. Fosters an environment that promotes inclusiveness, diversity, trust and respect. Performs other related duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of Advanced principles, methods and practices applicable to technology design, accessibility compliance and effective project management. Formalized systems analysis techniques, structured design techniques and information systems implementation modeling. Enterprise Resource Planning systems, implementation, development, operations, maintenance and support. Computer programming languages, utilities and applications used in the district. Database management systems, data governance, reports, data warehouses and dictionaries. Network operating systems and management tools, audio‑visual equipment, distance education equipment, television operations and cabling infrastructures. Computer hardware, software and peripheral hardware commonly used in academic computing. Methods, materials, media and equipment used in analysis and development, design, installation, operation and maintenance of telecommunications, LAN and WAN technologies and servers including operating systems, applications, protocols and topologies. VoIP infrastructure and communication systems and architecture. Intrusion detection, SPAM, network security requirements, procedures, implementation and administration. Management of multiple types of servers, including E‑mail, Web, Network Monitoring, Disaster Recovery, File, Print, Application and Database servers. Federal, state and other applicable laws and regulations and district policies governing information systems, including applicable sections of the California Education Code, Title 5. Conventions and techniques of negotiation, mediation and conflict resolution. Principles and practices of effective management and supervision. Principles and practices of strategic planning. Budget preparation and monitoring policies and procedures. Principles and practices of organizational improvement and culture change. Board policies, administrative regulations, accrediting commission standards, human resources procedures and collective bargaining agreements. Skills and Abilities to Plan, organize, direct and evaluate daily operations of assigned ITSS programs and services. Provide leadership in planning and implementing a complex and integrated program of information technology. Effectively communicate, listen, understand and be sensitive to district and college‑specific technology needs, issues and concerns. Develop and maintain application, network, server and telecommunications systems, and ensure network and data security. Manage vendors and evaluate new technologies applicable to district and college needs. Analyze complex personnel and network telecommunications issues or problems, evaluate alternatives and make sound recommendations. Analyze and define user problems and requirements and develop efficient, cost‑effective resolutions. Plan, develop, and manage large and complex budgets. Plan, organize, and manage complex formal and informal purchasing processes, including negotiations with vendors for hardware and software acquisitions. Apply sound, critical thinking skills in evaluating options and alternatives, reaching conclusions and recommending appropriate courses of action. Prepare clear and concise reports, position papers, internal and external communications, presentations and other written materials for a variety of audiences. Present solutions to management with confidence and effectiveness. Direct, schedule, coordinate and evaluate the work of assigned employees. Communicate effectively both orally and in writing, including writing complex proposals and producing market‑oriented material. Build and foster knowledgeable, cohesive and effective work teams. Establish and maintain cooperative and effective working relationships with others. Operate a computer, assigned office equipment and standard business applications. REQUIRED QUALIFICATIONS Bachelor’s degree from an accredited institution in information systems, computer science, business administration or a closely related field. Six years of applicable experience administering assigned information technology areas, including three years at a supervisory or manager level. All degrees must have been awarded by a college or university accredited by an accrediting body recognized by the U.S. Council on Post‑Secondary Accreditation and/or the U.S. Department of Education. Degrees and credits earned outside of the United States must be submitted with a U.S. evaluation (course by course) and will not be considered if missing. DISTRICT’S DIVERSITY Demonstrated sensitivity, knowledge and understanding of diverse academic, socioeconomic, gender identity, sexual orientation, cultural, disability, and ethnic backgrounds of historically underrepresented groups. Success integrating diversity into major duties and hiring practices or equivalent transferable skills. DESIRED QUALIFICATIONS Experience in a multi‑college, higher‑education environment. A valid California driver’s license. CERTIFICATIONS CISSP, CISM, CEH, CFI, or equivalent. Project Management Professional (PMP) or comparable certification. Systems Security Certified Practitioner. EQUAL OPPORTUNITY EMPLOYER STATEMENT San José‑Evergreen Community College District is an Equal Opportunity Employer committed to nondiscrimination on the basis of ethnic group identification, race, color, language, accent, immigration status, ancestry, national origin, age, gender, gender identity, religion, sexual orientation, transgender, marital status, veteran status, medical condition, and physical or mental disability consistent with applicable federal and state laws. #J-18808-Ljbffr